Ahmed Khalifa

Experience

• 

  Saudi Telecom Company

  Jul 2009 - Mar 2014

  HP Operations Support

  - Coordination of project tasks including managing team activities, insure the quality of delivered results, monitoring and reporting the ongoing tasks.- Monitoring and managing the STC network and infrastructure servers through the HP Openview applications like the HP NNMi and HP OMU as a part of the OSS project.- Managing the wireless network through Aruba Airwave software.- Troubleshooting the network problems and faults in cooperation with the NOC team.- Control the network devices Configuration and change management through the Cisco Prime LMS application.- Administration tasks of the HP-Unix servers. Show less

• 

  Fingerprint Consultancy

  Jul 2009 - Aug 2017

  - Respond to proposal requests (RFPs & RFIs).- Demonstration and presentation of POCs.- Solution architecture from proposing and presenting the proper solutions.- Business Development Consultant.- Security Solutions Consultant.- Deliver HPE professional trainings.- Assessment and Consultation for some projects . - ITSM technical team leader and technical project manager.- HP Consultant in STC as a part of the OSS project.- Consulting and supporting in other projects.- Delivering HP training courses.- Implementing the HP software projects. - HP Operation Support in the Saudi Telecom Company (STC), Network Monitoring and Management Department.- Implementation and operation of the HP monitoring and management tools like (HP NNMi and HP OM)

  • Presales Consultant

    Sept 2014 - Aug 2017

  • ITSM Consultant

    Jan 2012 - Aug 2014

  • ITSM Systems Engineer

    Jul 2009 - Dec 2011
• 

  Ivanti

  Aug 2018 - now

  Presales Consultant