Mithila Perera

Experience

• 

  Microdigital Solutions

  Feb 2009 - Jun 2011

  Senior Technician

  My main role was to visit customer offices to repair computers or troubleshoot server and network system. Secondary role was to provide support over the phone for small issues such as Internet, Email, printer and Scanner problems.Note: After 2011 I worked part time for Microdigital till 2013 because Microdigital Solutions certain clients were used to my skills and ability of troubleshooting.

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  MoveSecure Holdings

  Jul 2011 - Sept 2014

  Chief Technology Officer (CTO)

  My main role was in this company is to demonstrate our products and provide support over the email, phone and skype. Secondary roles are to take care of the computers, web hosting accounts and emails accounts. Third role is to communicate with new clients and gather information for their requirement of software and needs. Then I coordinate our software designers to make the software as per the client’s need.

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  HNB FINANCE

  Jul 2015 - Sept 2018

  Senior Executive ICT

  My responsibilities,• Microsoft System Center Configuration Manager and Intune.Managing over 800 Computers in the Company Network island wide including Desktops, Laptops and Tablets. Deploying new applications, device management, Monitoring applications, Power Management, Operating system deployment, Client Health & monitoring, Asset intelligence, Remote Desktop, Managing Asset inventory and different kinds of reports of software and hardware.• Windows & Software Patch management for Servers and Client PC’s.-Deploying critical OS updates and application updates to client PC’s. -Deploying Critical OS updates and application updates to servers in a testing environment, then install it on the live environment.• Microsoft System Center Operations Manager.Monitoring all physical server clusters, virtual server clusters, servers, SQL Servers, SQL Clusters, Networking devices and infrastructure and DR site. • Active Directory Management.Maintaining users and computers, DNS, DHCP, Group Policy’s.• E-Mail Exchange Management.• Print server Management.• Managing vmware Vcenter server and hosts• Managing Company Mobile connections.• Managing & Operating Audio & Video Equipment’s for Company events.• Remote Support for end users.• Troubleshooting Desktop PC’s, Laptops and Tablets.• Installing new desktops, Laptops and Printers.• Troubleshooting Printers, Scanners and Photocopiers in various brands. Show less

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  South Asian Technologies (Pvt) Ltd.

  Sept 2018 - Feb 2024

  South Asian Technologies Ltd. is a private limited liability company registered in Sri Lanka for the purpose of distribution of ICT products has been operating since 10th March 2009. SAT has operations in Sri Lanka, Bangladesh, and Maldives and works with a partner network of over 150 companies. SAT is the master distributors of leading ICT brands such as Check Point, McAfee, Carbon Black, Commvault, Stratus, Barracuda, Help Systems, Vision Solutions and much more.SAT is also the Marketing Partner of Risk Business, Mysis – Core Banking, Quantum Data Engines – Anti Money Laundering, FATCA (Foreign Account Tax Compliance Act), Fraud Management System, Aqua Global Solutions – e2gen, Manticore – IFRS (International Financial Reporting Standards) and a key business partner for IBM.My responsibilities at SAT,• Doing Proof of Concept for Commvault complete backup & recovery solutions for new and existing customers.• Design and implement data center backup solutions (Commvault).• Synology storage presales.• Design and implement virtualized data center solutions(vmware).• Customer onsite & remote Support for Synology, EMC, Commvault, vmware, server hardware (HP, Dell) and Tape drives. Show less

  • Solutions Architect

    May 2023 - Feb 2024

  • Senior System Engineer

    Apr 2022 - May 2023

  • Systems Engineer

    Sept 2018 - Apr 2022
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  Safe Project (Pvt) Ltd.

  Feb 2024 - now

  Chief Technology Officer