Terry Liang

Experience

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  California Fitness

  Jan 2009 - May 2010

  Personal Trainer

  • I was targeted to boost the club’s revenue and brought in $120,000 of personal training packages within 1 ½ years. • 25 of my customers stayed within the training schedule and 70% of them stayed with me for most of my period in the gym. This was due to the fact that I provided excellent customer service and my clients complimented on that.• I was responsible for building custom training sessions specific to the client’s needs. I would work with the client to build a number of sessions to achieve the individual goals in the fastest, safest way possible, devising a balance nutritional regimen with a customised training program in order to achieve results. Show less

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  DBS Bank

  May 2010 - Aug 2013

  Relationship Manager

  • I explore customer’s financial needs and offer them easy-to-understand financial advice at every stage of their lives by embracing a customer-first mind-set. Recommendations of financial products are then done based on the clients’ suitability. • Besides this, I enjoy managing relationships with DBS/POSB customers who are from all walks of life. • To boost sales, I do cold calling to acquire new customers and also review portfolios with my existing customers. To create more opportunities for my sales, I take the initiative to approach and tag customers in the branch as well. Sales rate of 120% in mortgage loans, insurance and investment products is therefore accomplished consistently.• I achieved 2nd position in my cohort for insurance sales in August 2010 by obtaining 200% above the target. • Attained a Certificate of Achievement from Aviva for being the top 20% among 120 personal financial managers in POSB franchise. • Nominated by my branch business manager to attend the pioneer batch of Developing Client Trust & Loyalty Programme and Mastering Habits of Sales Productivity Programme in 2012, I enhanced my skills in building trust-based client relationships as a DBS Brand Ambassador. Show less

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  AIA

  Aug 2013 - Apr 2014

  Business Development Manager
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  Golden Law LLC

  May 2014 - now

  Business Development Manager