Syreeta Hurst

Experience

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  Walter Reed National Military Medical Center

  Oct 2009 - Dec 2013

  Clinical Supervisor

  • Resolved patient complaints; receiving incoming calls or emails, analyze and research complaints based on Army and Navy command policies, guidance, and procedures.• Counseled, motivated and disciplined practitioners, and referred advanced issues to upper management• Conducted performance reviews• Ensured practitioners comply with licensure and registration requirements• Ensured compliance, accuracy, and quality of clinical documentation• Enhanced operations by ensuring sufficient staffing and adequate access to services• Developed programs and ensuring compliance with procedures and policies• Served as the department Champion for the Back to Basic Customer Service Representative• Created travel authorizations through the Defense Travel System (DTS) Show less

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  US Army Health Care Recruiting

  Jan 2013 - Jan 2016

  Senior Healthcare Recruiter

  • Precision focused recruiting of healthcare professionals and Post-Secondary students• Reviewed applicants' resume/curriculum vitae• Performed in-person and phone interviews with candidates• Performed background checks on potential employees, as well as checking upon given references, transcripts, and credentials• Problem-solving, and counseling, therein establishing a rapport with the job candidate• Communicated employer information and benefits during the screening process• Created travel authorizations for employees and potential applicants through the Defense Travel System (DTS) Show less

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  44th Medical Brigade/ 550th Area Support Medical Company

  Feb 2016 - Jul 2017

  Production Supervisor

  • Worked closely with senior-level management in long-term strategic planning• Responsible for the health and welfare of 20 employees that were assigned to my section• Supervised office and field staff; communicated work expectations, and appraising job results • Retrieved data as needed, tracked certifications, and training• Developed, initiated, and evaluated new procedures, policies, and internal controls; assessed and resolve complex operational problems• Designed, implemented, and managed numerous training programs; conducted seminars and briefing sessions Show less

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  44th Medical Brigade/261ST Multi-functional Medical Battalion/ Headquarters and Headquarter (HHD)

  Aug 2017 - Dec 2018

  Human Resources Manager

  • Tracked credentialing and training of military medical students assuring compliance and policy• Designed, planned and delivered courses for the Emergency Medical Technicians Program• Directed educational activities for the department including (but not limited to) continuing education events, graduations and assisted with candidate interviews• Ensured compliance with multiple regulatory agencies including the Army Medical Department Center and School and the United States Department of Education• Established office infrastructure, develops policy and standard operating procedures for optimal program performance• Initiate and drive internal process improvements on a continual basis• Managed Orientation and Welcome Day Programs• Created travel authorizations for employees through the Defense Travel System (DTS) Show less

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  REYNOLDS ARMY COMMUNITY HOSPITAL

  Jan 2019 - May 2020

  Assistant Director Medical Education and Staff Development

  • Tracked credentialing and training of military medical students assuring compliance and policy• Designed, planned and delivered courses for the Emergency Medical Technicians Program• Directed educational activities for the department including (but not limited to) continuing education events, graduations and assisted with candidate interviews• Ensured compliance with multiple regulatory agencies including the Army Medical Department Center and School and the United States Department of Education• Established office infrastructure, develops policy and standard operating procedures for optimal program performance• Initiate and drive internal process improvements on a continual basis• Managed Orientation and Welcome Day Programs• Created travel authorizations for employees through the Defense Travel System (DTS) Show less

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  Deloitte

  May 2020 - Jul 2024

  Collect and analyze human capital data, conduct civilian hiring actions, reassignments, and awardsUtilize technical tools such as Oracle, Microsoft Excel, PowerPoint, and Word. * Update military rating scheme* Track and assist military evaluations * Track and process military awards* Track and process military special actions* Assist with Civilian hiring process

  • Service Area Manager

    Jun 2021 - Jul 2024

  • Military Human Resource Liaison

    May 2020 - May 2021
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  Missile Defense Agency

  Dec 2023 - now

  Human Resources Specialist