Pio Lam

Experience

• 

  Mini Micro Methods Ltd

  Aug 1993 - Oct 1999

  Project Manager on Call Centre and Paging System Programmer

  • Technical Manager

    Mar 1996 - Oct 1999

  • Programmer

    Aug 1993 - Mar 1996
• 

  Continuous Technologies International Limited

  Nov 1999 - Apr 2000

  Product Manager

  Product Management and Pre-sales for Call Centre Solution In Hong Kong, Mainland and Asia Pacific

• 

  Octasoft

  May 2000 - Sept 2004

  Senior Project Manager

  Project Manager, Consultant and Presales on Internet Banking Solution to major banks in Asia (e.g. China, Taiwan, HK, Singapore, Maylasia, Indonesia, Philippines, Japan and etc)

• 

  ABN AMRO Bank N.V.

  Oct 2004 - Oct 2008

  Assistant Vice President, Application Support

  Project Manager for major banking systems including core banking system, Internet Banking, ATM system, Call Centre and etc.

• 

  RBS

  Nov 2008 - Apr 2010

  Assistant Vice President, Application Support

  Application Support, System Development and IT Management on major banking applications including Core Banking System, Investment System, ATM, Internet Banking, Phone Banking, Call Centre and etc.

• 

  ANZ

  May 2010 - now

  Problem Management, Service Level Management Application Support, System Development and IT Management on major banking applications including Core Banking System, Investment System, ATM, Internet Banking, Phone Banking, Call Centre and etc.

  • Service Manager

    Aug 2015 - now

  • Senior Project Manager

    May 2010 - Jul 2015