Deep Enrich
Gerrick VanLue
370 followers
Terre Haute, Indiana, United States
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About me
Technology Advocate and Enthusiast
Education
Indiana State University
2010 - 2015Bachelor's Degree Information TechnologyActivities and Societies: Phi Mu Alpha Sycamore Technologists
Experience
Indiana State University
Sept 2011 - Jun 2019I provided technical support to classrooms and events requiring audio-visual equipment as well as provided assistance to student workers. I provided technical support for classrooms and setup audio visual equipment for various events around campus. I responded to support issues via a support hotline and support ticket queue.
IT Support Technican
Apr 2015 - Jun 2019Classroom and Event Support Technical Lead
Sept 2011 - Apr 2015
Edge Information Technologies
Jun 2019 - Apr 2022Information Technology Consultant
Genesys
Apr 2022 - nowSenior Technical Support EngineerTelephony Engineer
Licenses & Certifications
- View certificate
Genesys Design Thinking Explorer
GenesysApr 2022
- View certificate
AVIXA AV Technologist
AVIXAJun 2019 - View certificate
CompTIA A+ ce
CompTIAFeb 2021
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