Deep Enrich
Fernanda Cordeiro
2000 followers
São Paulo, São Paulo, Brazil
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About me
Customer Success Specialist | Automatic Dialer | Bot | Digital Agent | OmniChannel | Proficiency in Customer Experience | Aspiring Product Owner
Education
WCES | World Customer Economic Science
-Scientist - Intermediate Proficiency in Customer ExperienceWCES | World Customer Economic Science
-Scientist - Basic Proficiency in Customer ExperienceEtec Professor Camargo Aranha
2015 - 2016Técnico em Finanças Gestão e Negócios
UNINOVE
2020 - 2022Processos Gerenciais
Experience
Grupo Redebrasil
Jul 2013 - Jan 2020Analista de Control Desk Sênior
Nov 2018 - Jan 2020Analista de Control Desk Pleno
Jun 2016 - Nov 2018Analista de Control Desk Junior
Jun 2015 - Jun 2016Assistente administrativo
Jan 2014 - Jun 2015Operador de cobrança
Jul 2013 - Jan 2014
ZANC Assessoria Nacional de Cobrança
Jan 2020 - Dec 2021Supervisora de Control Desk
OLOS TECNOLOGIA
Feb 2022 - nowCustomer Success Specialist
Licenses & Certifications
- View certificate
Construya estrategicamente su red en LinkedIn
Coursera Project NetworkSept 2025
- View certificate
Executivo de Vendas, Vendas Consultivas e Prospecção
Fundação Instituto de AdministraçãoSept 2025 
Auxiliar de Programação
Etec Jaraguá
Espanhol Básico - Conversando em uma Viagem
AluraJan 2025Espanhol Iniciante - Comunicação Essencial
AluraDec 2024
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