Phillip W. Smith, MHA, CIC, RPLU, CPHRM

Experience

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  Integrated Medical Delivery

  Apr 2001 - Mar 2004

  Provider Relations Representative

  -Marketing analysis activities including; competitor tracking, business trends, and sales analysis -Developed marketing materials-Provided sales and marketing services for healthcare professionals and organizations

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  Oklahoma Foundation for Medical Quality

  Apr 2004 - Oct 2010

  Community Development Manager

  -Primary recruiter and business relationship developer for OFMQ’s projects and programs-Wrote requests for proposals and grants; including budgeting and staffing analysis-Operational planning and management of government contracts and programs -Consultant for electronic health record adoption and implementation-Managed quality improvement projects in physician offices, hospitals, and nursing homes-Analyzed business data for the purpose of process improvement and efficiency -Implemented strategic planning and quality improvement processes using Business Process Improvement (BPI), the Deming circle, and Total Quality Management (TQM)-Conducted staff training and in-services with topics including; evidence-based guidelines, national quality standards, consumer and staff empowerment, leadership development, and customer service -Health policy advisor for statewide and national initiatives including; health disparities, workforce development, patient safety, health information technology, and statewide health information exchange Show less

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  Mid-America Christian University

  Jun 2010 - now

  Adjunct Instructor

  Instructor in the College of Adult and Graduate Studies, teaching subjects such as Current Issues in Health Care Management, Goals, Priorities, and Attitudes, Organizational Behavior, Leadership & Management, and Public Speaking with a key emphasis ethical decision making

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  PLICO, a MedPro Group/Berkshire Hathaway company

  May 2011 - Nov 2012

  Relationship Manager

  Provide customized insurance solutions to health care professionals and practices, including an inventory of products and services such as:-Medical Professional Liability Insurance-Commercial Property and Causality Insurance-Workers' Compensation Insurance-Comprehensive Insurance and Risk Analysis

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  INSURICA

  Jul 2017 - now

  Vice President of INSURICA Central Oklahoma (Oklahoma City and Norman Branches) Commercial Insurance Agent and Risk Advisor with a primary focus upon:-Professional Liability Insurance including Medical Professional Liability, Directors & Officers, and Employment Practices Liability -Commercial Property and Causality Insurance including General Liability, Property, and Workers' Compensation Insurance-Comprehensive Insurance and Risk Analysis Branch Leader for the INSURICA Norman office. A branch of over $5.5 million in revenue which specializes in the risk and insurance for the Construction, Energy, Environmental, Healthcare, Hospitality, and Manufacturing industries. Providing both Property & Causality insurance and Employee Benefits solutions to clients to lower their total cost of risk while providing superior customer service.

  • Vice President

    Apr 2019 - now

  • Healthcare Practice Group Leader and Producer

    Nov 2012 - now

  • Branch Leader

    Jul 2017 - Jan 2024
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  University of Central Oklahoma

  Aug 2019 - now

  Adjunct Faculty

  Instructor in the UCO Finance Department. Teaching courses on Risk Management, including topics such as risk identification, treatment, and financing, Enterprise Risk Management, risk classifications and risk analysis.