Ilias Pappas

Experience

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  ΚΕΚ Integration - Vocational Training Centre

  Oct 2006 - Feb 2007

  Information Technology Assistant

  • Updated & performed maintenance activities in company servers• Assisted in the error troubleshooting and maintenance of software solutions• Set up and install computer stations along with the required software

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  Public Mortgage and Loan Department of Greece

  Feb 2007 - Jul 2007

  Accounting Assistant

  • Data entry activities • Daily operations within ERP system• Revise loans and mortgagees balances• Reported on a weekly basis to the Accountant Director

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  Deree-The American College of Greece

  Nov 2011 - Dec 2013

  • Coordinated and facilitated events for study abroad and international students• Initiated & coordinated process improvement activities• Run daily operations • Promote ACG merchandised products • Maintaining product inventory• Run daily financial & logistical closure

  • Residence Assistant

    Oct 2012 - Dec 2013

  • Sales Representative

    Nov 2011 - Oct 2012
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  AIESEC Polska

  Jan 2014 - Feb 2014

  Tutor - Lecturer / Entrepreneurship Project

  • Conducted interactive workshops on entrepreneurship in junior & high school students

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  Deree-The American College of Greece

  Jun 2014 - Aug 2015

  Residence Complex Coordinator

  • Coordinated Resident Assistant’s work• Assisted in holistic change management in Residence complex • Run daily back-office operations• Facilitate recreational events• Monitor and report maintenance checks• Deliver weekly reports to SA Manager.• Check in/out students from Residence Complex• Conduct interviews with candidates for job vacancies at the SA office.

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  Tilburg University

  Sept 2015 - Mar 2016

  PhD Research Assistant

  • Assisted a PhD Candidate with her research on “Evolution of technology-based start-ups”• Conducted market research• Conducted data analysis (profile, standardise & cleanse)

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  Stichting BioArt Laboratories

  Sept 2015 - Dec 2015

  Business Consultant

  • Perform market research & data analysis• Deliver pricing strategy for products & services• Established financial projections & new business operations

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  Philips Lighting

  Apr 2016 - Apr 2016

  Business Transformation Specialist

  • Performed migration from Microsoft Sharepoint to HCL Connections (former IBM Connections)• Developed and improved business processes and training modules• Transformed processes & tools into a new portfolio for IBM Connections

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  IBM

  May 2016 - Aug 2018

  Business Analyst

  • Assisted FMCG clients in their digital transformation journey as a business & data analyst• Gather business requirements• Extract, profile, cleanse & analyse data• Build & execute go-live strategy (SIT-UAT-Go live-After care). • Consult data administrators/data scientists/data owners/business users to assure a smooth migrationWithin IBM:• Member of the IBM Educational and Research Committee• Lead the on-boarding of new-hires• Examine early blockchain hypothesis / validations• Deliver educational workshops (topics: leadership/professional development/emotional intelligence) Show less

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  RGP

  Nov 2018 - Jan 2021

  Project Consultant

  • Guide cross functional teams as a Scrum Master or a Product Owner• Own & maintain product backlog (with clear "Scope, What, DoD's")• Host individual & team coaching sessions / Deliver educational workshops• Develop go-to-market strategies

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  Orfium

  Feb 2021 - Oct 2022

  Product Manager

  • Unified multiple products into a single SaaS solution for UGC platforms• Led the transition to micro-service architecture• Enhanced user experience by consolidating and modernizing products

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  Digital Commerce Intelligence

  Oct 2022 - Nov 2023

  Head of Product

  • Defined and executed product vision and strategy• Improved product operations to support scalability• Implemented OKR framework to measure product value• Led ongoing product discovery and delivery processes

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  Intergo Telecom Ltd

  Aug 2023 - Mar 2024

  Senior Product Manager

  • Launch of new integration for Shopify• Improved product security by achieving ISO27001 certification to unlock enterprise accounts• Implemented processes to increase frequency of customer feedback cycles

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  Agroknow

  Apr 2024 - Nov 2024

  Head of Product

  • Develop and implement product strategy• Lead ongoing product discovery efforts• Ensure product contribution margins exceed 70% on a monthly basis

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  AEGIS IT RESEARCH

  Dec 2024 - now

  Product Lead

  Lead go-to-market activities across all AEGIS products