Noelia Garcia

Experience

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  Digital Stores

  Sept 2008 - Jan 2009

  Digital Marketing Internship

  • Assist in planning, launching, implementing and optimizing the company online marketing campaigns (including social media). • Learn how to lead specific projects on Search Engine Optimisation, Search Engine Marketing, Email Marketing and Social Media Marketing. • Produce and implement content updates to website, sending of marketing emails including copywriting and article writing.• Manage daily social media activity (Facebook, Twitter, LinkedIn, YouTube, etc.)• Investigate, analyse, document and report on key business drivers of the company’s marketing channels and its marketplace.• Support on all aspects of reporting, customer data collection and segmentation from all channels• Assist in developing partnerships with bloggers Show less

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  247 Media Group

  Sept 2009 - Jan 2010

  Media Sales Executive

  • A proven ability to hit & exceed sales targets.• Meeting clients to build close relationships with them.• Lead sourcing/generating new business leads.• Ensuring KPI's are met.• Knowledge of doing a consultative sell by listening to a customer's requirements and discussing a products benefits. Ability to find out a client’s advertising needs and then match a solution to them.• Experience of selling print and also online services.

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  RONIN Corporation

  Jan 2010 - Mar 2011

  Market Research Assistant

  • Coordinating qualitative research studies like one-on-one or focus groups.• Confident telephone manner and face to face skills when doing research. • Ability to work well with numbers and analyse complex data.• Experience of quantitative and qualitative research either B2B or B2C.• Confidently communicate market research insights to influence business decisions.

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  ASIG

  Mar 2011 - Dec 2014

  Passenger Service Agent

  Fully trained in Resiber, Amadeus/Altea & CLF.Key achievements:• Providing a high level of customer services at all times.• Becoming an acting up supervisor after six months. Managing a team of 6/8 passenger services agents and three flights departing from Heathrow Terminal 3.• Offering frequent support and supervision to team members in recognition of the exceptional circumstances like very high pressure environment during cancelations, strikes or delays.• Regular troubleshooting regarding compliance and IT• Handling of special services like Unaccompanied Minors, Wheelchairs passengers, Sport Equipment and Passengers traveling with pets in cabin or on the hold.• Ensuring safety of all passengers at Landside and Airside. Show less

• 

  International Airlines Group (IAG)

  Dec 2014 - now

  -Assisting the General Counsel and effectively collaborate with Directors and Non Executive Directors.-Coordinate weekly Management Committee Meetings: agenda development, meeting space and connectivity logistics, minute distribution and follow up of the outstanding actions.-Coordinate monthly Board of Directors, making sure documentation is submitted on time and available for the Board Members to review.-Actively manage/maintain electronic calendars, arrange telephone/video conferences, meetings, duty travel, accommodation, expenses and other appointments as requested, for the lawyers within the department.- Admin and Manage system access on Boardpad/Diligent for Directors and Board Members.-Collate and organize the submission of expense reports through Concur.-PO creation and Invoice reconciliation, making sure suppliers are paid on time. -Project Manager of Annual Legal Conference (attending more than 50 lawyers and held in different countries every year)-Project Champion for Office Relocation. Show less • Being the first point of contact for clients, visitors, employees and shareholders.• Dealing sensitively with enquiries and liaising with Training and Human Resources Departments along with Personal Assistants. • Providing a comprehensive, efficient and flexible administrative service.• Devising, maintaining and improving administrative system including SOP, Logs/Manuals for cleaning, dry cleaning, car services of the directors and stationary orders.• Co-ordinating room bookings in two different locations/building with around 20 meeting rooms and car parking in both offices.• Organizing and preparing Trainings, Social Business meetings and Company anniversaries at different venues in UK and Spain.• Updating databases/intranet with confidential and relevant information.• Collecting information for Benchmarking.• Processing application forms, getting ready welcome pack for new employees. Show less

  • Executive Assistant to Chief Executive Officer

    Jul 2022 - now

  • Executive Assistant & Management Committee/Board Coordinator

    Jan 2016 - Apr 2024

  • Receptionist/Administrative assistant

    Dec 2014 - Jan 2016