
Cherry Howell
Customer Service Coordinator

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About me
Marketing And Brand Ambassador at MAX HEALTH
Education

Samford University
1994 - 1995Banking and Financial Support ServicesWon scholarship from essay thru First Southern State Bank.

Northeast Alabama Community College
1987 - 1988Business Administration and Management, GeneralSociology, English Literature and Computer Programing were main studies, along with Accounting for Bankers credit for American Institute of Banking.
Experience

First Southern National Bank
May 1993 - Aug 2001Customer Service CoordinatorAnswer switchboard and direct calls.Handle general office duties such as filing, receiving and distributing faxes, mail and greeting clients.Managed tellers and assisted when needed.Opening checking and savings accounts, and CD’s.Direct support to Branch Manager and Account Managers

Pierce & Pierce Chiropractic Clinic
Aug 2001 - Aug 2007Patient Care CoordinatorFiled Insurance claims to BCBS and MedicareScheduled appointments.Created new patient charts and updated existing.

Big C Discount Drugs
Oct 2008 - Jul 2010Pharmacy Service AssociateAnswered phone calls.Accepted prescription refills.Assisted 3 Pharmacists

Redstone Federal Credit Union
Nov 2011 - May 2014Bank Teller/Customer ServiceBalance teller drawer daily.Helped balance vault daily.Processed cashier and travelers checks.Customer Service Representative

Chase Animal Hospital
May 2014 - Oct 2014ReceptionistPatient scheduling for (4) four staffed Veterinarians.Processed payments.Responsible for seeing that the patient’s follow-up visit is scheduled correctly and on time.Setup surgery appointments.Sold various medications and supplies for animal care.

Sei Bella/Center for Wellness
Oct 2014 - Dec 2015Medical ReceptionistScheduling all patient appointments.Verifying all patient insurance and co-payments.Entering all insurance information for billing.Coordinating of surgery schedules with other facilities.Disclosing of HIPPA/Privacy Policies and Procedures.Transmitting of prescriptions to pharmaciesObtaining, processing, and balancing of accounts.

CJ Monte State Farm
Jan 2016 - May 2017Assistant AdministrativeBank Certified through State Farm.Collect payments and follow up on past dues.Update account maintenance on clients.Balance bank deposits daily.Coordinate Insurance Financial Reviews for clients.Manage all service emails from corporate office.Coach customers through the Claim Process.

Providence Chiropractic
May 2017 - Apr 2021Marketing And Public Relations SpecialistCoordinate new patient scheduling and give them link to fill out all forms before appointments.Market and network 5 days a week thru BNI and Chamber events.Develop patient x-rays, and assisted Dr. Wylie, before we hired another employee to help.Request patient records from doctor’s offices when needed.Coordinate MRI referrals and appointments, and physical therapy, and meet new physical therapists to refer to.Manage office emails, phone calls, handle all networking events, health fairs, and presentations for Marketing, also FB videos for business and PEN TALK thru BNI ALABAMA for promoting DR. Wylie. Show less

Wealthbridge Financial Advisors
Aug 2017 - Sept 2020Wealthbridge FinancialI also do administrative work for Tim Randle at Wealthbridge Financial. I answer 2 phones, one system for Wealthbridge clients, and the other for Stronghold Insurance, he is also partners in. I update files on clients, investments and retirements, 401-k's and 403-b's plan analysis , submit esignatures, mutual funds, IRAS, Stocks, Life Insurance, Estate planning, and get all customer updated information for Commercial and Personal lines of insurance, umbrella polices, Renters Insurance, personal articles, etc. Show less

Anytime Heating and Cooling LLC.
Sept 2020 - Nov 2022Marketing And Public Relations SpecialistI am Ambassador for BNI Northern Alabama in Strictly Business chapter and, a member of BNI Gateway Chapter in Huntsville for Anytime Heating and Cooling. I am also on the launch team of BNI Northern Alabama Region.

MAX HEALTH Chiropractic
Oct 2022 - nowNew Patient Liason and Marketing Specialist
Licenses & Certifications

Notary Public
State of AlabamaMay 2016
Bank Certified
State Farm ®Apr 2016
Volunteer Experience
Volunteer
Issued by Bags of Blessings on May 2016
Associated with Cherry HowellHuntsville Chamber of Commerce
Issued by Huntsville/Madison County Chamber on Oct 2019
Associated with Cherry HowellAmbassador
Issued by BNI Alabama on Feb 2020
Associated with Cherry HowellMember Board of Directors
Issued by DYLANS DOGS FOR DIABETES on Aug 2023
Associated with Cherry Howell
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