Omar Abdelsalam

Experience

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  Telecomax Group

  Jun 2009 - Jan 2010

  Site Engineer

  -Survey for Vodafone swap project (Ericsson to Huawei) in Upper Egypt;-New Site Survey (RF Survey) for the purpose of improving Coverage and Capacity;-Conducted indoor BTS Survey for Vodafone;-Prepare comprehensive reports that identify the hardware, equipment, and measurements of the sites.

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  Najd tours

  Mar 2010 - Jan 2011

  Network Administrator

  -Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).-Administration and maintenance of company’s internal systems.-Firewall administration and overall responsibility for company IT security.

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  Commercial International Life Insurance

  Jan 2011 - Sept 2011

  Financial Advisor

  -Contact clients and setting up meetings, either within an office environment or in clients' homes or business premises;-Conduct in-depth reviews of clients' financial circumstances, current provision and future aims;-Analyze information and preparing plans best suited to individual clients' requirements;-Research the marketplace and providing clients with information on new and existing products and services;-Design financial strategies;-Assist clients to make informed decisions;-Review and respond to clients changing needs and financial circumstances;-Promote and sell financial products to meet given or negotiated sales targets. Show less

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  Vodafone

  Oct 2011 - Jul 2018

  Position Overview:Identifying, qualifying and developing Data network solutions for the Enterprise Customers in Oil & GAS, Construction & Banking sectors. The solutions are based upon company network products including leased line, MPLS VPN network infrastructure, Cloud computing services & IOTResponsibilities:I. Sales & Relationship Management:- Meet with customers/channels to understand their current technical environment, key business issues/drivers, and future technology requirements.- Provide product updates and technical advice to the customers-explained technical capabilities and business benefits of solutions from engineering level to senior levels. - Lead Large Accounts segment to maintain solution pipeline over 10M EGP.- Maintain a long term Customer Relationship by assuring that the service is delivered efficiently.- Ensure the satisfaction of customers by monitoring service level agreement, customer complaints, inquiries and any other related customer issues.- Analyze sales results, identify critical issues and improving effectiveness.II. Technical & Operational:- Prepare technical and financial proposals, which involves understanding the client’s network environment and strategic direction, identifying the need of the customer, presenting the service solution range accordingly, and agreeing on the pricing with the customer.- Work in coordination with commercial team and Project-Manager to assure the proper design and delivery of the solution to the customer.- Achieve product growth targets for the assigned sales team or account base.Achievements:- Close the largest cloud computing deal in Vodafone with total revenue 1.3M a year.- Close WIFI deal to cover 8 training centers in National Bank with total revenue 1M a year.- Adding three new Banking customers to Vodafone customer’s base in fixed connectivity with total revenue 5M a year.- Lead a partnership with real-estate developer to provide triple play solution. Show less I.Sales & Relationship Management:-Conduct regular client’s visits and calls to close new sales deals.-Expand Vodafone’s Business Data Solutions customer base by achieving the target of adding number of new customers per quarter.-Maintain a long term Customer Relationship by assuring that the service is delivered efficiently both in quality and in time.-Conduct technical sales presentation to the enterprise customers about Fixed Connectivity service over different medias (e.g. copper lines, fiber optics, Microwave & Pre WiMax) and M2M solutions.-Ensure the satisfaction of customers by monitoring service level agreement (SLA’s), customer complaints, inquiries and any other related customer issues.-Analyze sales results, identify critical issues and improving effectiveness of Fixed and Wireless solution sales services (i.e. Internet , VPN Connectivity , Microwave , Pre WiMax, Fiber optics and M2M) throughout new sectors as IT , Distribution and Automotive industries.II.Technical & Operational:-technical and financial, which involves:a.Understanding comprehensively the client’s network environment and strategic direction.b.the need of the customer.c.Presenting the service solution range accordingly.d.Agreeing on the pricing with the client.-Work in coordination with Pre-Sales and Project-Manager to assure the proper design and delivery of the solution to the customer. Show less

  • Solutions Senior Sales Engineer

    Jan 2014 - Jul 2018

  • Direct Sales Engineer

    Oct 2011 - Jan 2014
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  Intercom Enterprises

  Aug 2018 - now

  Position Overview:Developing relationships with customers to acquire new business and network with existing customers to retain their business within company solution Portfolio in IT system integration. Responsibilities:-Manage multiple accounts; develop positive working relationships with all customer touch points.-Managing the end to end customer lifecycle from pre-sales to implementation.-Drive customer retention, renewals, upsells and customer satisfaction.-Taking Customer requirements - work with Technical Team to respond to RFPs/RFQs.-Work with cross-functional teams within division such as pre-sales, product to position solutions effectively.-Maintain CRM records of territory,customer order potential,status of sales in progress & provide feedback to management on regular basis. Show less

  • Sales Lead-Commercial sector

    Jan 2025 - now

  • Senior Account Manager-Commercial Sector

    Jan 2022 - Feb 2025

  • Senior Sales Account Manager-public sector

    Jan 2020 - Dec 2021

  • Senior Sales Account Manager -Teleco & Banking Sector

    Aug 2018 - Jan 2020