Trina Geiss

Experience

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  Holistic Addiction Treatment Program

  Mar 2003 - Jun 2005

  Project Coordinator
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  Access Medical Imaging

  Jan 2006 - Dec 2007

  Director of Marketing and Sales
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  Zynx Health

  Dec 2007 - Oct 2016

  • Lead cross-functional teams to develop and implement new products and product enhancements resulting in new revenue and industry first technology• Coordinate closely with channel EHR vendor partners (Epic, Cerner, and MEDITECH) to develop and implement functionality and process improvements• Conduct market research, focus groups, surveys, and business analysis on new markets to determine potential product viability• Define requirements and user personas for new enhancements, features, and products• Work with clients and stakeholders to understand and interpret the voice of the customer Show less • Responsible for assisting clients in reaching EHR go-live status (includes computerized provider order entry [CPOE] and interdisciplinary plan of care functionality) utilizing Zynx-derived order sets and plans of care• Lead client and Zynx project teams to leverage technical integration capabilities between Zynx and EHR vendor (Cerner and MEDITECH)• Directly built client-customized content and extracted catalogs within EHR vendor platforms (eg, Cerner Millennium, Soarian, MEDITECH 6.x) Show less • Managed multiple client implementations of Zynx Health solutions including: software, content, integration, catalog mapping, and client education using project management tools and software• Managed client expectations, provided issue escalation pathways and documented and managed all client issues• Used innovative problem-solving techniques to uniquely identify challenges in a client’s implementation and barriers to use• Provided prescriptive recommendations on the following areas of implementation: project scope and timeline planning, governance, system setup and design, client consensus building, content integration Show less • Provided on-site and internet-based training sessions to a client base of over 1,400 hospitals nationwide; thereby enabling clinicians to develop and maintain their evidence-based clinical decision support content• Performed user acceptance testing (UAT) for future releases of the applications• Performed troubleshooting of client issues and created solutions and needed documentation • Formed strong client relationships through rapid response times and custom tailoring of training sessions Show less

  • Senior Product Manager

    Jan 2012 - Oct 2016

  • Clinical Informatics Lead

    Oct 2009 - Dec 2011

  • Client Manager

    Jul 2008 - Oct 2009

  • Training Specialist

    Dec 2007 - Jul 2008
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  Stanson Health

  Nov 2016 - Sept 2019

  Implementation/Product Manager

  • Consulted with the customer base and development partners to gather requirements and design innovative solutions.• Mapped product specifications and conducted testing to achieve acceptance for new CDS alert content.• Ensured accuracy, quality, and timeliness of alerts using patient-specific, real-time data.• Identified opportunities for improvement in the overall user experience by leveraging analytics functionality.• Project-managed the implementation of new PAMA alerts in Epic EHR. Show less

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  TRC Healthcare

  Oct 2019 - Jun 2023

  Product Manager

  • Spearhead a multi-disciplinary team to manage the product development lifecycle in liaison with colleagues from implementation, sales, technology, marketing, project management, UX, editorial, and media production.• Drive revenue of over $1.1M while adding new launches under a line of products for pharmacy technician training.• Develop management information dashboards and reporting functionality to enable effective decision-making and enhanced training capability for program managers at client pharmacies.• Track competitor activity, market trends, and end user requirements to continually enhance the product suite.• Elicit end user feedback to ensure that the customer voice was at the core of product roadmaps and strategies.• Own the product strategy and vision including cooperative initiatives with the executive committee, product governance committee, and customer strategic advisory board. Show less

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  Rauland

  Oct 2023 - now

  Sr. Product Manager - Interoperability