Eric Lacina

Experience

• 

  Sobeys

  Jun 2010 - Jul 2011

  Produce Clerk

  Created displays for ticket produce items, stocked produce bins, worked with customers to meet their every need.

• 

  Twin Peaks Roofing

  May 2012 - Aug 2012

  Ground Worker

  As an employee of this roofing company I was tasked with the retrieval of fallen shingles, nails and other debris from the clients property and supplying the workers on top of the roof with anything they needed. This job required me to have a meticulous attention to detail, organizational skills, teamwork and an excellent work ethic.

• 

  Union Gas Limited

  May 2013 - Aug 2013

  Summer Student

  Created a database in Excel that could be accessed by all members of the company for a particular major project that I was asked to help on. Organized and tracked down old files and ordered missing files to be drafted. Sat in on official departmental and business meetings writing meeting minutes.

• 

  The Beer Store

  Mar 2014 - Sept 2016

  Cashier

  My tasks in this job were to receive The Beer Store's customers with a pleasing and personable attitude. I would make sales and do so in a way that makes the customers time in the store an enjoyable and memorable experience. I would take in empties and organize them to various palettes for our recycling program. In this job I learned how to multitask, work effectively and efficiently as a team and provide effective and safe customer service.

• 

  Regional Municipality of Durham

  May 2015 - Aug 2015

  Waste Management Summer Student

  I learned the ins and outs of regional waste management sector and the importance of public relations as a Regional body. I assisted in the start-up of a battery recycling program from multi-residential buildings in the city of Oshawa. Performed recycling audits for the region to determine the quality of recycling material is being sorted for resale on the market. Optimized the database for multi-residential buildings and created a formula that allowed the user to access the corresponding file folder relating to the site. Show less

• 

  Regional Municipality of Durham

  May 2016 - Aug 2016

  Waste Management Summer Student

  Returning to the Waste Management sector at the Region of Durham allowed for reinforcement in my knowledge of Waste and provided new opportunities as a summer student. Being allowed to work independently of management with a team of summer students We were able to efficiently complete all tasks expected of us and take on additional projects. My main responsibility was assisting in the roll-out of an Electronic Waste recycling program for willing participants in Oshawa multi-residential buildings and submitting site assessments for each building visited throughout the summer. This allowed for a physical record of work needed to be completed for each site which resulted in the ability to satisfy the waste management needs of the multi-residential buildings Show less

• 

  Durham College

  Sept 2016 - Apr 2017

  Student Diversity, Inclusions and Transitions Work Study

  At Durham College, I worked in the Office of Student Diversity, Inclusion and Transitions as the OSDIT Assistant through the work study program. My responsibilities in this position included preparing and planning events and programs for students and student leaders on campus. Including a workshop that I designed for Durham College's Third Annual Student Leadership Summit. The theme of the summit was |Breaking the Mold" where my workshop covered developing public speaking skills and touched on methods that I find useful when speaking in front of groups of people. As my day to day work consisted of email correspondence with 180 student leaders and managing their volunteer hours. Additionally, my responsibilities involved promoting various campus services to help enrich the Durham College experience for current and future students. I would also provide guidance, way-finding, and advice to students of Durham College during certain events throughout the school year. I was required to display excellent leadership, self-guidance, customer service, and interpersonal skills to succeed in this role. Show less

• 

  Maximum Lawn Care

  Jul 2017 - Sept 2017

  Lawncare Crew Leader

  I was responsible for moving my crew between jobs and making final inspections of job site before completing the work order. I also trained new personnel as an additional duty. This position was customer service oriented and puts an emphasis on taking pride in my work. I was responsible to maintain good relations with customers and represent the company in a professional manner on site, on the road, and in public.

• 

  Walmart Canada

  Sept 2017 - Oct 2017

  Customer Experience Salesfloor Department Manager

  As a department manager, I was responsible not only for my associates to maintain the appearance of the sales floor but to ensure that the customer experience within the store is as seamless, enjoyable and fulfilling. I was responsible to handle customer online orders, customer questions, and concerns, and to assist other store personnel with customers, and operations.

• 

  Pinchin Ltd.

  Nov 2017 - Feb 2018

  Project Technologist

  Worked with the Environmental Due-Diligence and Remediation division taking groundwater, surface water, and soil samples from various project sites. While employed with Pinchin I was also tasked with the completion of draft Soil Sampling and Annual Landfill Monitoring reports, supervising borehole and monitoring well drilling and installation, and performing a Site Reconnaissance

• 

  AECOM

  Mar 2018 - Oct 2019

  As an Environmental Monitor for the Henvey Inlet Wind Energy Project, my tasks involved assisting in the mitigation of environmental impacts on the project site in regards to construction activities, habitat, and wildlife protection. Through the course of the project, I assisted with additional tasks such as peat salvage and dissolved oxygen water monitoring as well as ecological observations for fish and wildlife habitats and wildlife monitoring and reporting. Near the tail end of the project I was on the rehabilitation team that was responsible for monitoring site clean-up including habitat creation, site reclaimation and wetland construction.I had a hand in the hydrogeological side of the project, where I was responsible for inspecting dewatering activities and evaluating compliance of the work permit for the contractor. With my hard work, quick learning, and a great attitude, I was offered the opportunity to be the supervisor for Dewatering as the Dewatering Lead. In this position, I was directly responsible for 2 to 4 individuals during my shifts. This new role required me to delegate day-to-day tasks, communicate environmental issues to the contractor, and maintain open communication with workers and management in Toronto. I stay updated on project developments during time-off and monitor weather conditions and potential hazards for safety stand-downs or determining an area temporarily inaccessible. I also assembled and installed telemetry systems for accurate water level monitoring. I was unfamiliar with this new technology, and I jumped right in and quickly picked up how this new equipment functioned. I then trained all of the environmental monitors on this new procedure and how to use the technology and would assist in troubleshooting on site.Before my supervisor role, I was an elected member of the Joint Health and Safety Committee for the project, where I functioned as the co-chair along with the management representative. Show less

  • Environmental Monitor

    Sept 2019 - Oct 2019

  • Environmental Monitor

    Mar 2018 - Oct 2019
• 

  MySDS

  Aug 2020 - Dec 2021

  Account Representative

  Managing a one-of-a-kind database for Safety Data Sheets (SDSs) for a large variety of clients including major players in the mining industry and municipalities. Our system helps improve awareness and emergency response in the workplace allowing quick access to health and safety information that you need as well as keeping you compliant with the Ministry of Labour. This role requires a strong understanding of WHMIS 2015, AND 1988 as well as the Hazardous Products Act (HPA), and Regulations the Consumer Product Regulations (CPR) and the Transportation of Dangerous Goods (TDG) regulation. Show less

• 

  GreenLights Environmental

  Sept 2020 - Jun 2021

  Project Technician

  Performing fieldwork for a variety of health and safety, compliance, hazardous waste and industrial hygiene projects.Completed technical projects as needed including developing tools to help work become more efficient.

• 

  Self-employed

  Nov 2020 - May 2021

  Independent Contractor
• 

  Emploi et Développement social Canada (EDSC) / Employment and Social Development Canada (ESDC)

  Jun 2021 - now

  - Adjudicate client's files based on thorough fact collection and weighing of evidence available.- Utilizing the Employment Insurance Act and Employment Insurance Regulations to write legal documents proving whether or not the conditions outlined in the legislation are met.- Engaging in professional communications between clients, their past employers and other relevant third parties utilized in the decision process requiring extensive attention to detail.- Identify opportunities to enhance client experience. Show less - Calculate employment insurance claims and Assess client eligibility and entitlement to benefits by applying acts and regulations;- Provide explanations and claim information to claimants about their files and the EI program;- Conduct fact finding with claimants and employers in order to process applications in accordance with procedures and guidelines;- Promote features and benefits of the Government of Canada website;- Assist clients with issues they may be having trying to access their My Service Canada Account;- Maintain performance expectations for transactions within their timelines with accuracy while maintaining strong attention to details to avoid errors;- Participate in meetings to exchange in constructive ideas for the purpose of continuousimprovement; Show less

  • Service Canada Benefits Officer

    Sept 2022 - now

  • Payment Services Officer

    Jun 2021 - Sept 2022