Patrick Kiltz

Experience

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  Jewel-Osco

  Jun 2016 - Aug 2019

  Moved within the same Jewel store back to the pharmacy, after a conversation with the manager, and the realization I would work well with her. Spent 6 months learning, got Certified, worked quickly and efficiently to the point where the senior-most technicians of other stores would call asking for my advice on everything from Medicare Part B regulations to inventory guidelines. Again, no customer walked away unhappy from my counter, except for the ones with fake prescriptions. They were shown no mercy, and shamed out of my store. Show less Front end floor supervisor. Responsible for babysitting similar aged employees, and the elderly employees. Responsible for keeping wait times low, lines moving, and general customer service. Refunds, complaint handling, etc. Responsible for training new baggers, new cashiers, and all other new employees. BASSET certified. Nobody walked away from my counter unhappy, except those that started the problem. Started as bagger and cart fetcher, worked my way up within 8 months, sat comfortably for the next 13 well aware that I had reached my peak within the company. Show less

  • Pharmacy Technician

    Mar 2018 - Aug 2019

  • Floor Supervisor

    Jun 2016 - Mar 2018
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  Bob James Magic Shop, Curiosities, and Oddities

  Aug 2016 - now

  Counter Magician

  I work in children's magic, both performance and education (Magic); the sourcing of strange and wonderful antiquities, my personal favorite being an 18 inch long bronze smoking pipe from the 1870's (Curiosities); and the preservation of animals, both bones and in liquids (Oddities). Learned how to read fortunes in 3 different ways (palms, cards, or stones), and have recently been refreshing my knowledge on crystals as we begin to stock those. Was responsible for helping to organize our two main trade shows every year, where we rarely left with any merchandise we hadn't been unable to help ourselves from buying. Show less

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  PHARMACY ALTERNATIVES, LLC

  Jul 2019 - now

  Certified Pharmacy Technician

  Started in cycle fill, trained with auto sealers, machine packing, new inventory techniques, and LTC Labelling methods. Moved into the front end of the pharmacy, and trained on Docutrack and Frameworks LTC, I would consider myself fluent in both. Particularly well-versed in working in an understaffed and fast-paced environment.