Rachel Weaver

Management Associate

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Prospect, Ohio, United States

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Timeline
About me
Senior Renewal Specialist at Q2
Education
- Kent State University
  2005 - 2010
  Bachelor of Arts (BA) Organizational Communication
  Activities and Societies: • Four year starter and Two year captain for Women’s Division One Basketball Team. • Strength and Conditioning Women’s Basketball Athlete of the year – Three years in a row. Four Year Starter Division I NCAA Women's Basketball - Two year Team Captain - Strength & Conditioning Athlete of the year, Three years in a row.• Attended Kent State University’s Leadership Academy.• Additional course work in Applied Communication concentration focusing on public relations, advertising, and marketing.
- Villanova University
  2012 - 2012
  Certification Six Sigma Green Belt
Experience
- United Bank
  Oct 2010 - Apr 2012
  Management Associate
  - Promoted to Management training program designed to polish management skills from Lead Teller position in June 2011.- Handled projects delegated from the Senior Vice President/Head of Deposit Operations; including budget, monthly branch reports, annual reporting.- Leader of Brain Trust, group that researched Marion County Market and developed marketing strategy report full of recommendations to enhance United Bank’s presence in Marion County with the young professionals.- Member of Marion Brand Builder Committee created to target enhancing institution’s brand awareness in Marion County, Ohio. - Compiled research to develop and recommend Teller II Certification Training Program for Senior Management to implement program in United Bank.- Trained with Cash Management Specialist to enhance sales and product skills with our commercial/business customers to provide the optimum product/service. - Guided our business customers, those with ACH files, through our ACH conversion.- Assisted branches in reviewing budget of previous year to create budget for 2012.- Ran Branch Operations meetings and conducted monthly retail branch training for employees. Show less
- North Union High School
  Jan 2012 - Mar 2015
  Assistant Basketball Coach
- The Scotts Miracle-Gro Company
  May 2012 - May 2014
  - Portfolio manager of customer accounts totaling $139 million in sales utilizing SAP software.- Solely responsible for Scott’s 4th largest customer’s Accounts Receivables.- Responsible for seamless transmission of EDI orders for timely deliveries.- Research and resolve claim deductions taken on account with appropriate chain of business.- Build reports of year over year comparisons to find improvements needed.- Accepted projects above and beyond role: - Lead Core Team within department which is responsible for creating presentations and training guides for new hire training along with ongoing training for current employees. - Facilitate blocked order report to Supply Chain leadership for Channel Team. - Manage stop sales received by department for Channel team along with the three other teams in the department. - Provide monthly report describing fines issued among the Channel team. - Member of Team Rosemary of the Lean In Circles within Marketing group. Show less
  - Demand Planning Analyst
    Mar 2014 - May 2014
  - Orders to Cash Representative
    May 2012 - Mar 2014
- Richwood Bank
  Jun 2014 - Sept 2020
  Product DevelopmentVendor Contracts AnalysisCore Processor ManagementCompetitive Pricing AnalysisMultiple Teams ManagementPerformance CoachingLeadership Development Manage All Richwood Bank Retail LocationsCompetitive Pricing AnalysisVendor Cost Reduction AnalysisNew Product ImplementationProspect ModelingMember of Finance Committee
  - Chief Retail Officer
    Aug 2019 - Sept 2020
  - Chief Operating Officer
    Apr 2016 - Aug 2019
  - Chief Retail Officer
    Apr 2015 - Apr 2016
  - Business Analyst/Retail Manager
    Jun 2014 - Apr 2015
- North Union Local School Dist
  Apr 2016 - Apr 2018
  Head Girls Basketball Coach
- Fiserv
  Sept 2020 - Aug 2022
  Relationship Manager
- Q2
  Aug 2022 - now
  - Senior Renewal Specialist
    Jan 2024 - now
  - Customer Success Manager
    Aug 2022 - Jun 2024
Licenses & Certifications
- Six Sigma Green Belt
- Business Etiquette for the Modern Workplace
  LinkedIn
  Aug 2025
  View certificate
- How to Be an Adaptable Employee during Change and Uncertainty
  LinkedIn
  Sept 2025
  View certificate
Volunteer Experience
- Mentor
  Issued by Royal Family KIDS on Sept 2020
  Associated with Rachel Weaver