Mandvi Kakkar

Experience

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  Tech Mahindra

  Jul 2005 - Jun 2008

  Technical Associate

  Pre-Sales Executive (CanvasM) - Designing entire training program, writing demo materials and creating flyers & comprehensive education material - Preparing presentations on CanvasM value proposition in content, enterprise and networks domain- Proposal making in response to formal and informal customer inquiries and identifying applications and strategic business solutions - Creating the official Proposal Template for CanvasM- Pre-tender activities, involving preparation of bids for projects across the globe. Also doing market research in terms of competition pricing, product strength, specifications, etc. - Handling the pre-sales support partly at CanvasM & experiencing interfacing with high-level sales and client service professionals.- Providing demo to the marketing and sales team, visiting media delegates and customers like BT, AT& T, Bharti Airtel, Sahara, etc. Also organizing demo onsite i.e. UK, Singapore, USA- User testing of the products Representing CanvasM / Motorola for various Trade shows and Exhibitions (Telecom Summit 07, Convergence '08, etc.)- Developing understanding amongst the clients for the products of the company- Participating in pre-sales meetings to promote technical core capabilities of CanvasM solutions- Striking strategic alliances and managing relations with Existing Partners/Associates/CPsService Manager:Providing weekly status reports on activities being undertaken; tracking Faults raised by user through Clarify based Bridge system, analyzing, resolving and finally closing them; analyzing THD daily status report and following up errors, inconsistencies; interacting with BT personnel through teleconferencing and written correspondence to resolve service-related issuesSoftware Developer:Responsible for making Unit Testing Document for Minerva 6.1 release; undertook System testing and Integration testing in Minerva 6.1 Show less

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  IBM

  Jun 2008 - Aug 2021

  - Use learning principles to plan, design and develop instructional content using a variety of techniques or methodologies.- Use instructional strategies to design relevant content as per learners.- Plan, design, and develop instructional material using various authoring tools and/or recorded digital media to produce information tailored for an intended audience and purpose.- Work with subject matter experts and various stakeholders to storyboard and design the course content.- Design templates and checklists to format, copy edit, and review developed content and instructional material.- Adapt instructional material created for one format to another format such as face-to-face to eLearning and vice-a-versa.- Evaluate and assess instructional content and its impact on the learners and organizations. Show less - Collaborated with the global and geo leaders to support various STH initiatives- Facilitated clear, concise, and compelling communication through IBM's VDP (value driven proposal framework) based proposal responses- Created standardized and reusable content which can be readily used with zero or minimum customization while preparing any response- Provided Creative and Editorial support that will enhance the quality and persuasiveness of messages directed to end customers- Generated Value Propositions/Executive Summaries aptly highlighting IBM's product/solution offerings, Business Partner's services, and more importantly the value accrued by the customers- Met stakeholder satisfaction, quality, utilization, accuracy and timeliness standards- Operated as independent consultant without need for Quality checks within agreed timeline- Trained new joinees on various levels and aspects of proposal writing, and mentoring them through initial phases Show less

  • Learning Consultant

    Sept 2012 - Aug 2021

  • Engagement Focal - Proposal Writer

    Jun 2008 - Sept 2012
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  Kyndryl

  Sept 2021 - now

  Senior Lead - Learning Development

  - Lead the learning design efforts for the Sales learning portfolio - Guide the Sales Enablement team on various aspects of Sales learning, learning effectiveness, learning design, and overall user experience- Use learning principles to plan, design and develop instructional content using a variety of techniques or methodologies.- Use instructional strategies to design relevant content as per learners.- Plan, design, and develop instructional material using various authoring tools and/or recorded digital media to produce information tailored for an intended audience and purpose.- Work with subject matter experts and various stakeholders to understand learning objectives, and design the course content.- Design templates and checklists to format, copy edit, and review developed content and instructional material.- Evaluate and assess instructional content and its impact on the learners and organizations.- Mentor peers and extended team members on the nuances of the sales learning portfolio and instructional design overall Show less