Michelle Norat

Experience

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  Gap

  Jan 2000 - Jan 2013

  Visual Merchandising Manager

  Leading and motivating colleagues in everything from stock replenishment, customer service right through to setting up displays and driving sales. Oversee the implementation of all visual presentation by managing the handling of all merchandise from shipment receipt, processing, merchandising floor sets and replenishment systems.

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  PetSmart

  Feb 2013 - Mar 2020

  During my time at PetSmart as an Assistant Store Manager, I was accountable for providing comprehensive support with daily store operations. I was in charge of the store’s hygiene, safety, cleanliness, and supply expense management. My other responsibilities include HR Management, Inventory Management, Payroll Management, Customer Service, etc. In my previous role as the Merchandising Inventory Manager at PetSmart, I was tasked with devising merchandising strategies focusing on achieving inventory’s financial and operational objectives.

  • Assistant Store Manager

    May 2016 - Mar 2020

  • Merchandise Inventory Manager

    Feb 2013 - May 2016
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  Movement Mortgage

  Mar 2020 - Oct 2022

  Mortgage Loan Processor

  In my present role as Mortgage Loan Processor at Movement Mortgage, I am responsible for overseeing the whole lending process, while verifying and evaluating loan documentation such as homeowners and private mortgage insurance, title reports, verification of employment/assets, etc. One of my key responsibilities was to manage a hectic pipeline of 40-50 loans for 6 loan officers. I also utilize my in-depth knowledge of conventional, FHA, VA, NC housing, and USDA loans.

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  Performance Orthopaedics of the Carolinas, Inc

  Nov 2022 - now

  Customer Service Representative

  Responsible for providing customer service for all internal and external customers.