Supriya Uchil

Experience

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  LTI - Larsen & Toubro Infotech

  Jul 2007 - May 2010

  Software engineer
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  KPMG UK

  Mar 2011 - May 2011

  Summer intern

  worked as a summer intern on a market research project on "industry acceptability of quality models in various industries"key deliverables of the project were• extensive research on industry acceptability of various quality models• identification of potential business regions for kpmg for the identified quality models• domestic and international competitor analysis for kpmg in its key service line cmmi dev.

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  Capgemini

  Jun 2012 - Sept 2013

  Senior consultant - supply chain technologies

  functional consultant for jda• coordinating the development and testing teams in implementing the functional deliveries• working on the functional specification documents• conducting knowledge transfer sessions

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  KPMG

  Sept 2013 - Aug 2015

  Consultant, international business development

  client relationship management and sales• handling vendor-reseller alliance with a german firm• responsible for all the india market business for the german vendor• responsible for building all the new marketing and sales collaterals for the new alliance• responsible for the end-to-end business development [lead generation, pre-sales support, proposal development to contract closure]• co-ordinate demos, webinars and trainings for potential clients with the german counterpartsbusiness development and pre-sales• core team member for developing the international business development and go-to market strategies• lead generation for europe and americas region• preparation of proposals and the development of the solution and approach for tenders/ rfps• preparation of client presentations, collaterals and case studies• support for national and international conferences and events• support for thought leadership “business excellence and roi based process maturity-global insights” that was successfully released in the nasscom india leadership forum 2014 which was held from 12th to 14th february, 2014 at mumbai, india. show less

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  Stayzilla

  Aug 2015 - Oct 2016

  Marketplace manager

  p&l management• streamlined sales, marketing, customer service, budget and b2b contracting for the state of goa to achieve an increase of 45% in booking conversion• improved inventory supply in goa by increasing acquisitions to live count by 30% • reduced supplier acquisition cost by streamlining the verification process• reduced cost per booking (cpb) for goa• inititated b2b collobarations with travel agents, charters and ftas• initiated collaboration with goa tourism department corporation (gtdc) and tourism department of daman and diu for joint development and promotion of homestays in the respective regionsdigital marketing• assessed and rectified google adwords campaigns for goa to increase ctr conversions• facilitated the associate channel marketing of inventory on various discount sites like trivago, wego and tripadvisor• contributed host stories and interviews for festive promotions and marketing initiatives• supported the marketing team in identifying the correct atl, btl, ttl channels for event publicity in different citiesnew market development• identified key tourist destinations to hold workshops for existing and potential hosts across india mainly concentrating on west india• conducted weekly workshops across 30+ cities in a course of 10 months with >65% average conversion from attendance to on-boarding• on-boarded 1000+ suppliers covering the western region of india and few cities in northern india over a course of 10 months show less

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  Travelyaari

  Feb 2017 - Oct 2017

  National manager - tours and packages

  • end to end responsibility of the entire vertical from product development to achievement of sales and profit targets• increased the monthly revenue recording highest revenue in the month of july’17• reduced google adwords spend by more than 50% by restructuring the campaigns• devised new strategies for driving sales growth across the business• increased the profit margins by revising existing sales policies and renegotiating agreements with travel partners• holiday experience inventory growth on b2c channel increased by 5x• forming strategic b2b partnerships with cab and hotel aggregators to facilitate end to end holiday experience• alliances with corporates / concierge service providers initiated as point of sale for holiday packages• on-boarding of travel partners, agents, hoteliers across india, nepal and bhutan• overseeing the day to day operations of the business team• co-ordinate new product development with product, design and tech teams• develop and create digital marketing promotional plans• achieved 95% customer satisfaction with increased focus on consumer experience and service delivery show less

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  Delhivery

  Dec 2018 - now

  • Director - Service Excellence

    Sept 2021 - now

  • Director - Client Experience (SME Business)

    Sept 2020 - Aug 2021

  • Senior Manager - Client Servicing and Business Growth (SME)

    Dec 2018 - Sept 2020
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  Delhivery

  -

  Director - Delhivery Academy