Joseph Lee

Joseph Lee

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location of Joseph LeeBelmont, Victoria, Australia

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  • Timeline

  • About me

    Export Bookings Coordinator at Yang Ming Australia

  • Education

    • Bob Jones University

      2009 - 2013
      Bachelor of Science (BS) International Business

      Activities and Societies: University Business Association

  • Experience

    • DHL

      Mar 2014 - May 2016

      - Slashed costs of ocean services through extensive negotiations with vendors- Churned additional businesses overseas increasing revenues- Secured additional export businesses through contractual pricing with customers- Assisted Customer Service and Operations with import and export services - Overachieved monthly KPI and was recommended to guide other colleagues within the department to achieve similar results- Created new businesses leads within targeted industry - Assisted Head of Sales and Senior Marketing Executive with projects relating to customer service

      • Procurement, Ocean Executive

        May 2014 - May 2016
      • Sales, Management Trainee

        Mar 2014 - May 2014
    • Creative Design Sdn Bhd (formerly known as Lil' Monsters)

      May 2014 - May 2016
      Collectible Sales Consultant

      - Won Asia Brand Excellence Award 2015- 2016 - Assisted the founder in all in-store and online services to ensure sales increase and customers are happy- Partnered with Disney (Malaysia) to promote merchandises according to new film releases

    • Yang Ming Marine Transport Corp.

      Oct 2017 - May 2023

      - Facilitate smooth COD (Change of Destination) on a case by case basis ensuring customer's requirements are met- Early releases of Arrival Notices, Invoices and EiDOs ensuring customers have sufficient time to make arrangements- Streamline the lodge of original BLs ensuring documents are complete

      • Export Bookings Coordinator

        Mar 2019 - May 2023
      • Import Coordinator

        Oct 2017 - Mar 2019
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Joseph Lee
      Master Bronze (First Choice) Deutsche Post DHL Group Oct 2015 "First Choice is a systematic approach that allows Deutsche Post DHL Group to continuously improve business processes and services and increase customer satisfaction levels over the long term.The thrust of First Choice is to create greater customer focus among employees and within business processes in order to provide customers with absolutely unbeatable service. Our services should make the lives of our customers easier, giving them more time to focus on their core business."
  • Volunteer Experience

    • DANA

      Issued by Teach For Malaysia
      Teach For MalaysiaAssociated with Joseph Lee