Joseph Lee

Experience

• 

  DHL

  Mar 2014 - May 2016

  - Slashed costs of ocean services through extensive negotiations with vendors- Churned additional businesses overseas increasing revenues- Secured additional export businesses through contractual pricing with customers- Assisted Customer Service and Operations with import and export services - Overachieved monthly KPI and was recommended to guide other colleagues within the department to achieve similar results- Created new businesses leads within targeted industry - Assisted Head of Sales and Senior Marketing Executive with projects relating to customer service

  • Procurement, Ocean Executive

    May 2014 - May 2016

  • Sales, Management Trainee

    Mar 2014 - May 2014
• 

  Creative Design Sdn Bhd (formerly known as Lil' Monsters)

  May 2014 - May 2016

  Collectible Sales Consultant

  - Won Asia Brand Excellence Award 2015- 2016 - Assisted the founder in all in-store and online services to ensure sales increase and customers are happy- Partnered with Disney (Malaysia) to promote merchandises according to new film releases

• 

  Yang Ming Marine Transport Corp.

  Oct 2017 - May 2023

  - Facilitate smooth COD (Change of Destination) on a case by case basis ensuring customer's requirements are met- Early releases of Arrival Notices, Invoices and EiDOs ensuring customers have sufficient time to make arrangements- Streamline the lodge of original BLs ensuring documents are complete

  • Export Bookings Coordinator

    Mar 2019 - May 2023

  • Import Coordinator

    Oct 2017 - Mar 2019