Jenette Roberts

Experience

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  Ford Credit

  Jan 1995 - Sept 2007

  Dealer Services Representative

   Executed inventory audits at assigned dealerships to ensure business is not disrupted.  Maintained necessary electronic auditing equipment. Physically inspect lot’s inventory. Update and process reports. Identified and reported wholesale irregularities and potential loss to business center contact.  Created and maintain positive internal client relationships to easily address discrepancies. Performed annual check-ups to assure that dealer used correct forms and procedures for service loaners.  Completed inventory data entry. Completed accurate data records and electronic reports. Conducted wholesale payment advice reports to ensure company receives timely payment. Processed wholesale payments, payoffs, dealer flooring requests, and inventory transfers in accordance with procedure. Corrected report inaccuracies.  Managed dealer signature plans with auction houses to aid in seamless inventory purchases. Performed a variety of administrative and operational support including management of daily shipments, accounts receivable, and providing backup as needed to other departments. Evaluated and processed retail and lease contracts. Tracked customers via contract information. Verified funding status for contracts.  Performed all data entry related to contracts and customer financing. Answered phones and fielded questions related to status of dealer financing. Ensured accuracy on all vehicle records, reports, and documents.  Coordinated with vendors across the country to ensure proper distribution of workload. Verified proper signatures and legal affidavits were complete. Show less

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  American Roads Insurance Company

  Oct 2007 - Jul 2009

  Field Service Representative

  Executed inventory audits at assigned dealerships to ensure business is not disrupted. Maintained necessary electronic auditing equipment. Physically inspect lot’s inventory. Identified and reported wholesale irregularities and potential loss to business center contact. Created and maintained positive internal client relationships to easily address discrepancies. Performed annual check-ups to assure that dealer used correct forms and procedures for service loaners. Processed wholesale payments, payoffs, dealer flooring requests, and inventory transfers in accordance with procedure. Corrected report inaccuracies. Performed a variety of administrative and operational support including management of daily shipments, accounts receivable and providing backup as needed to other departments. Show less

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  Alliance Inspection Management

  Aug 2009 - Jun 2011

  Field Service Mngr

  Executed inventory audits at assigned dealerships to ensure business is not disrupted. Maintained necessary electronic auditing equipment. Physically inspect lot’s inventory. Identified and reported wholesale irregularities and potential loss to business center contact. Created and maintained positive internal client relationships to easily address discrepancies.

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  Renton Technical College

  Sept 2011 - May 2013

  Compiled accurate, thorough reports to assigned departments. Developed internal document for cross-department tracking of receivables using Excel. Assisted with event scheduling input into Megamations and Caterease software systems. Billed for completed catering events.I originally completed my Executive Assistant on-campus internship for the Catering Department from October through December of 2012. I was asked to return, on a temporary basis, to train and cover for the manager's short-term medical leave. Show less

  • Substitute Admin - Catering Events Dept.

    Apr 2013 - May 2013

  • Student

    Sept 2011 - Mar 2013
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  Foss Maritime

  Jan 2013 - Feb 2013

  Administrative Intern

   Performed clerical and administrative duties as needed, as part of 180 hour internship course requirement for the Executive Assistant program at Renton Technical College.  Answered phones, directed calls, relayed messages, and provided customer service to various departments.  Data entry and verification of L&I claim information into the Center for Medicare and Medicaid System for the Claims Department.  Data entry of tug and barge vessel information onto current year specification sheets for the Engineering Department’s global distribution Show less

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  Missoula Correctional Service

  Aug 2014 - Jul 2016

  Administrative Aide

  The Administrative Aide position conducts tasks for all MCS programs. These programs consist of the Misdemeanor Supervision Program, the Pretrial Supervision Program, the Community Service Program, the Enhanced Supervision Program, the Sobriety and Accountability Program, the Alternative Jail Program and the Pre-Release Center.The above consists of the following duties:--​>Performs primary screening of callers, answers routine inquires and questions, obtains and relays pertinent information. Completes appropriate documentation. Data entry necessary for the maintenance of data base systems associated with MCS programs including input of client information, client fees collected, placement site information, client notes and placement information. Answer incoming calls for all MCS programs and staff. Screens all incoming visitors obtaining all needed information and refers them to the appropriate party. Assist in arranging appointments, interviews, and meetings for staff. Show less

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  Ravalli County

  Jul 2016 - now

  Justice Court Clerk