Heather McCoy

Experience

• 

  Ridgewood Active Retirement Community

  Feb 2013 - Sept 2013

  Dietary Aide
• 

  Hy-Vee, Inc.

  May 2014 - now

  Oversees a large team of catering staff and coordinates events and weddings both in store and off site. Maintains working relationships with outside vendors for these events and stays organized with multiple events on the same day.Operates the store’s social media accounts and keeps up to date with current trends. Curates social media posts for social media and special event menus, invoices and promotions. Supervises and coordinates activities of employees in all areas of the store or performs the work necessary at all job levels.Oversees multiple departments and assists department managers with sales and marketing strategies. A certification that was achieved with a level of expertise in coffee knowledge and brewing techniques. As a barista, I completed a comprehensive coffee education program that covers topics such as coffee sourcing, roasting, tasting, and brewing methods. With this certification, I am also responsible for sharing expertise with fellow partners and customers, as well as leading coffee tastings and education sessions. Store Managers run their store as if it belongs to them—from managing daily operations to taking responsibility for financial results. Our managers are front-of-house leaders, spending time on the floor to connect with partners, customers, coach in the moment and identify ways to drive results.

  • Catering Manager

    Feb 2023 - now

  • Assistant Manager of Perishables

    Oct 2021 - now

  • Coffee Master

    Jul 2019 - now

  • Starbucks Manager

    Apr 2018 - Oct 2021

  • Assistant Italian Manager

    May 2014 - Apr 2018
• 

  Ridgewood Active Retirement Community

  Dec 2014 - Jan 2019

  Activities Assistant
• 

  Starbucks

  Jul 2019 - now

  Coffee Master