Raven Wallace

Experience

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  Domino's

  Aug 2008 - Dec 2008

  Customer Service Representative

  Greeted customers within 10 seconds. Received customer orders over the phone. Responded to customers concerns and needs accurately. Maintained clean and orderly check out area. Stocked inventory in order to maintain food orders. Assisted with prepping and making food orders.

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  Target

  Aug 2009 - Oct 2010

  Sales Associate

  Issued receipts, refunds, credits, or change to customers. Maintained cleaned orderly checkout area. Answered customers' questions and concerns in a timely matter following policy and procedure. • Received a pay raise within six months. • Cross trained in specialized areas to perform multiple job duties.

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  Johns Hopkins Hospital

  Dec 2010 - Oct 2012

  Provided professional level clerical and administrative support activity to include greeted persons entering establishment, answered telephones, scheduled appointments, input data, completed research for special projects and general tasks that would contribute to the efficient operation of the office. • Consistently exceeded daily goals in making certain that all assignments are were completed in a timely manner. • Used MS Excel, MS Word, MS PowerPoint for office database management Welcomed customers, maintained knowledge and helped with the selection of merchandise. Attended to all customer concerns quickly. Maintained cleanliness of the store. Handled cash, change and operated cash register. • Awarded duties to order inventory for children. • Received a pay raise in five months.

  • Receptionist

    Feb 2012 - Oct 2012

  • Gift Shop Clerk

    Dec 2010 - Feb 2012
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  Baltimore County Department of Corrections

  Mar 2013 - Mar 2014

  Correctional Officer

  Supervised and monitored inmates, watched closely for unusual behavior. Defused and controlled disruptive behavior. Ability to make quick decisions and responded quickly in emergency situations. Searched inmates to detect and confiscate contraband as well as surrounding areas. • Graduated as an Honor Student from The Academy • Excellent observation letter from Director.

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  Broadway Servies, Inc

  Jul 2014 - Sept 2014

  Security Officer

  Circulate among visitors, patrons, or employees to preserve order and protect property.Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection. Show less

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  McRoberts Technologies

  Oct 2014 - now

  Security Officer