Eshan Gurusinghe

Experience

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  HelloCorp (Pvt.) Ltd.

  Aug 2012 - Feb 2013

  IT Assistant

  I’ve worked at HelloCorp (Pvt) Ltd,Colombo 09 as IT Assistant.The company is under Expo Lanka Holdings PLC which is handling Sri Lankan Air Lines call center,Mihin Lanka call center,expo freight and provider of ICT solutions for UK companies such as TigerTMS,Cura Technical,Fourteen IP,wavenet.Below listed responsibilities I had in this organization.1) Maintain the computer network and troubleshooting network errors.2) Monitoring the computer network and backup systems.3) Provide remote assistant for relevant parties.4) Configuring IP phone settings and relevant server settings.5) Provide day-to-day ICT solutions for relevant parties. Show less

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  Crystal Martin Ceylon (Pvt) Ltd

  Mar 2014 - Jun 2017

  The Crystal Group,providing garments for reputed buyers such as M&S,Tesco, Oysho, Decathlon and George(ASDA) also maintaining a massive networked IT environmentwithin all the factories of the Crystal Group among many countries.Responsibilities:* Installing and troubleshooting ERP softwares. (SPEC3,Micorsoft Dynamics AX)* Cable patching & do configuration on in PABX systems.* Network cable patching/managing in network switches/routers racks.* Configuring settings for DVR/CCTV camera systems & WirelessAccess points.* Maintaining and preparing IT related reports and documents for divisional IT Manager.* Sort out day to day IT issues of employees.* Configuring file servers/DHCP/DNS/backup servers and dummy terminals. Show less

  • Implementation Executive

    Jan 2017 - Jun 2017

  • IT Assistant

    Mar 2014 - Jan 2017
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  Tasty Caterers

  Jul 2017 - Jul 2018

  Implementation Executive

  One of the leading, strongest, established & experiential catering company in Sri Lanka with just over 3 decades of successful diversification, we have grown up to multiple restaurants with a wide range of individual outlets. My current responsibilities are below mentioned.*) Develop web base software solutions for requirements.*) Engaged in an ERP solution implementation project called SAGE Evaluation.*) Analyze/Design network infrastructure for the company.*) Do training sessions for system users.*) Configure Google Apps settings.*) Server configuration/virtual machine configuration.*) Network configuration LAN/Wi-Fi.*) Analyze and select system vendors for IT projects, Handling total IT procurement process.* )Managing several other restaurants IT processes under TASTY group in Colombo area (La Rambla, Café on the 5th, etc). Show less

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  John Keells Holdings PLC

  Nov 2018 - Mar 2019

  Management Trainee
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  （株）三技協

  May 2021 - Dec 2022

  ネットワークエンジニア/Network Engineer

  ネットワークインフラ、エンジニアリング化の中でインフラ図面を作成と現場の作業 を 致します。作業では UTP ケーブルや光ケーブルの配線、融着、成端と無線 AP の展開も致します。（特に豊田自動車工場、トヨタ花本テクニカルセンターのインフラプロジェクトに入って おりました 。） また、 Kofax RPA BizRobo と言うソフトウェアロボットの開発、ネットワーク装置のパラメータシートを作成 の担当でした。現在は 、 楽天モバイルラボ（木場）に入場して O RAN の IOT テストをやっております。特に CUS プレーンや M プレーン の試験を行う事の担当です。日本と中国、カナダ、インドなどな海外方も入っているチームの フロントマン として 業務に入っております。

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  Ericsson

  Dec 2022 - now

  Engineer

  Provide customer technical support for KDDI (AU, UQ), SoftBank and Optage under an OSS team for VoLTE/NR nodes. Prepare relevant activity procedure sheets, solutions planning and testing. Provide remote/on-site support for customer queries. Customer coordination and management.