Frank Ho

Experience

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  Comtrend

  May 2002 - Jul 2004

  Service Engineer

  1. CHT XDSL EMS Project with Samsung solution (installation, maintenance and customer training)2. CHT XDSL equipment with Samsung solution (installation and maintenance)3. CHT NGN Demo with Samsung solution (project management, installation)4. CHT DWDM EMS Project with MOVAZ solution (installation, maintenance and customer training)

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  Hauman Technologies Corp.

  Feb 2005 - Oct 2006

  Associate Project Manager

  Team leader, and 5 people in this team. Key responsibilities are list below. Search the new product from oversea according to customer’s need. Mange the POC for customer. Give presentation to partner and customer. Keep partner and customer are interested in our purpose solution.  Respond the technical activity for the tender and prepare documents like SOC, BOM, technical proposal and etc. Manage the POC for customer. In sure purpose solution get the good result for POC.  Project manager of the NCIC NGN project Team leader of the post-sales team for NCIC NGN project Show less

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  ZTE

  Oct 2006 - Jan 2012

  Technical Manager

  Team leader of the post-sale team, more than 40 engineers in this team. Key responsibilities is list below. Visit existence customer monthly. In sure customer has highly satisfaction with ZTE’s service and discover new business.  Manage the skill set of the engineers in the post-sales service team. Monitor all project activity and schedule that support by post-sales service team. Co-work with sales team for mobile network, fixed network and value added service tender. Give presentation and training to customer for values added service or transport product.  Mange the POC for tender. Show less

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  Nagra

  Jan 2012 - May 2015

  Senior System Engineer

  Senior System Engineer of the Nagravision, key responsibilities are list below.• Respond for new system implementation and POC. • Support sales team for new tender. • Give training to customer. • As Mentor for junior system engineer in Taiwan

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  ECI Telecom

  May 2015 - Feb 2016

  Sales Engineer

  Sales Engineer of the ECI, key responsibilities are list below.• Maintain the relationship with partner.• Respond all technical activity with customer in Taiwan. Understand customer’s need and propose a solution with ECI’s portfolio. Keep ECI has good position in a tender. • Give presentation to partner and customer. Keep partner and customer are interested in ECI’s portfolio. • Respond the technical activity for the tender and prepare documents like SOC, BOM, technical proposal and etc.• Manage the POC for customer. In sure ECI get the good result for POC. Show less

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  Coriant, Inc.

  Feb 2016 - Nov 2018

  Customer solution consultant
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  Infinera

  Nov 2018 - now

  • Director, Systems Engineering

    Jan 2021 - now

  • Sr. Systems Engineer

    Nov 2018 - Jan 2021