Guy-francis Vella

Guy-francis Vella

Global Product Developer

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  • Timeline

  • About me

    Highly Experienced Program/Project Executive

  • Education

    • UNSW

      1997 - 1997
      Certificate Pre-press and Web Design
    • University of New South Wales

      1991 - 1994
      Bachelor of Arts (Honours) Politics & History
    • University of Technology Sydney

      2004 - 2007
      Masters Business Information Technology Management
    • St Aloysius' College, Milsons Point

      1980 - 1987
      HSC
    • University of Sydney

      2009 - 2011
      Masters International Studies
  • Experience

    • Primus Telegroup

      Jan 1996 - Jan 1999
      Global Product Developer
    • Personic

      Jan 1999 - Jan 2000
      Integration & Engineering Manager
    • Text Media Group

      Jan 2000 - Jan 2005
      General Manager Technical Services

      Strong budgeting and P&L management in a commercially demanding and narrow margined business. Commercial responsibility for web content publishing business, including working as senior sales person for this product. Excellent negotiation and relationship building with commercial managers. Participation in Group strategic planning, including complete responsibility for operational strategic planning and involvement at the individual business unit level as well. Strong, flexible, and proactive change management as I drove business process and operational development. Business analysis, planning, and implementation of operational processes within and between business units. Responsibility for project budgeting and benefit management. Portfolio and Project management of all major operational projects. Contract and vendor management to ensure all contractual obligations were being met within budget. Positive leadership and strong communication skills to keep staff focused and morale high in a stressful and dynamic work environment. Show less

    • Prodocom

      Jan 2005 - Jan 2006
      Consultant

      Introduced discipline into an operation use to running by the seat of its pants. Project and implementation management in order to manage software development and a 7x24 infrastructure platofrm providing services directly to major financial clients. Change management and training skills to ensure the support for, and capability to manage, the new processes and systems by existing staff. Good Pre and Post Sales skills in order to assist the sales team in delivering major new corporate clients. Business analysis, requirements assessment to ensure that project benefits were properly aligned with the business's growth strategy. Strong process skills in order to create and introduce appropriate systems to improve stability and the customer experience. Show less

    • HAL Group

      Jan 2006 - Jan 2010
      Group IT Manager

      Development of Business and IT strategy as part of the Executive team. Part of the new business team working on securing new corporate clients and funders. IT operational management, especially in regards to risk management and regulatory compliance. Preparation and management of division and project budgets. Input into wider Group budget process from an ‘operational’ viewpoint. Development of operational policy for the Group. Provided a significant level of general operations, as opposed to IT, management across the groups activities. This included managing “ideal” governance controls vs. business needs, financial management, and alignment of operational activity with the business strategy. Project Management of all significant IT and business projects. Change management of all significant IT and operational changes within the Group. Executive IT reporting to the CEO and to the Board. Management of all external IT and Comms vendor relationships. Established and managed a dynamic business continuity and disaster recovery plan. Show less

    • United Voice

      Jan 2010 - Jan 2011
      National Information Manager

      Develop a strategic plan and vision for the national information systems. Review and plan critical projects, including the development of a new membership system (MMS) and of a new CRM. Advise the LHMU National Executive, both operationally and strategically. The ability to influence stakeholders, senior executives, staff and leaders to drive the adoption and implementation of change. Undertake a full review of LHMU IT Infrastructure and resolve the current dysfunction within this area between National Office and the State Branches. Develop and negotiate a new national IT policy with all the State Branches. Manage the operations of the IT Infrastructure, Membership, and Web teams. Manage diverse and geographically separated teams with multiple lines of reporting. Strong operational and technical understanding of major information systems. Strong contract management experience to improve outcomes with key suppliers. Show less

    • TAL Life

      Jan 2011 - Jul 2015
      IT Implementation Manager

      Work with CIO and Enteprise Architect to define IT strategy. Assist CIO in operational planning and work with IT Departmental managers and critical Business managers to ensure delivery of the plan as per the IT strategy. Manage IT resource prioritisation and availability for project planning. Work with the Architecture team in assessing the impact, cost, benefit and risk of proposed systems. Management and co-ordination of change implementation, monitoring and reporting. Provide recommendations to CIO on the entire implementation pathway, monitoring impact, cost, benefit, delivery and risk mitigation. Provide PMO regular updates on IT change program progress and seek support when required. Ensure continuous open communications with the CIO, PMO and Business Management . Engage and inform any stakeholders as necessary to make IT change programs successful. Project Management of critical and/or strategic IT projects from business case to production. Ensure IT project managers are fulfilling PMO standard project reporting and governance expectations for PMO governed projects. Show less

    • ORIX Australia Corporation Limited

      Aug 2015 - Jul 2016
      Implementation Project Manager

      Work with the CEO and GM-IT to deliver a leasing and fleet management system custom developed in the Oracle stack. Create and then implement project structures (planning, budget, schedule, requirements) for a running project, with a focus bringing the project to production as quickly as possible. Engage senior and middle management to overcome resistance and create buy-in, driving participation by business resources. Drive finalisation of development and bring the business into the process through introduction of AGILE processes; especially building a cross-functional, iterative testing process to ensure discovery and delivery of business requirements. Deliver and implement change management, training and communication strategies across a widely distributed workforce, in an environment already under very significant stress. Build and operate the necessary administrative and reporting functions to deliver executive stakeholder oversight and build confidence in project’s delivery and benefits. Show less

    • Appen

      Aug 2016 - Dec 2017
      ERP Program Manager

      Manage the delivery of a multi-platform “automation of the enterprise” program using a mix of cloud (WorkDay, ICIMS, ADP, PayAsia) and an internal (WFM) solution to deliver ERP functionality for a global work force. Work closely with the executive to actively evolve and manage business strategies and program objectives. Lead, organise and monitor business engagement from the executive level down. Organise and monitor the inter-connected project streams: HR, Finance, Project Delivery, Project Billing, Recruitment, Workforce Management, and Payroll. Ensure that competing vendors cooperate and focus on program delivery. Ensure that diverse and geographically separated business divisions cooperate and focus on program objectives. Lead a mixed team of consultants, contractors, and BAU staff across five countries (Australia, USA, UK, NZ and the Philippines). Develop and control schedules, budgets and activities at a program level and monitor and ensure their development and quality at a project level. Apply change, risk and resource management at a program level and monitor and ensure their development and quality at a project level. Resolve projects’ higher scope issues, especially negotiating competing demands between executives. Show less

    • First State Super

      Jun 2018 - May 2019

      Work with the CDO and COO to deliver two strategic road-maps and associated multi-year program initiations for FY19 onward, especially for CRM. Lead business resources and outside consultants to finalise new strategic directions underlying programs. Write, socialise and develop support for road-maps across the organisation. Write, socialise and gain portfolio Committee Approval for the program business cases. Lead the development of initial project business cases for each program, including business resources and contract project managers and business SMEs. Develop, socialise and gain agreement of program risks matrices. Excellent communication skills for running multiple works and ongoing engagement of senior business and technology resources. Show less Work with the CDO and GM-Business Development to deliver a stakeholder relationship management system developed in Dynamics 365. Stepped into a running project at short notice, just as it was going into delivery. Responsible for managing the project team, internal SMEs and the external vendor, ensuring that a very tight schedule and budget were kept while bringing the project to production as quickly as possible. Engage critical business stakeholders and ensure that divergent divisional goals and strong personalities did not hold up development or lead to change resistance. Ensure that change management and communication created buy-in, driving participation by business resources and future users. Development was delivered using SCRUM, with overseas development resources, so managing the user stories and business engagement sprint to sprint was critical important because of the tight timelines and distance between the business and developers. Work closely with the business as D365 was a key component of a wholesale re-engineering of business processes. Work closely with IT and Architecture to ensure that critical data integration with legacy systems, all externally managed, did not create unforeseen issues in a dynamically changing IT ecosystem. Constant communication and management of highly engaged executive stakeholders to ensure that the fast, iterative development process did not divert from the strategic goals that D365 was intended to deliver. Show less

      • Program Manager

        Nov 2018 - May 2019
      • SRM Senior Project Manager

        Jun 2018 - Oct 2018
    • Tennis Australia

      Jun 2019 - Oct 2020
      ERP Program Manager

      Work with the CTO and CFO to deliver the first two phases of an ambitious, multiyear ERP strategy. Primary focus was on the delivery of WorkDay Finance, HCM, Recruitment, Learning and Adaptive Planning for TA and each of the fully independent State and Territory associations (a total of 9 separate entities). Actively evolve and manage strategies and objectives to attain the business outcomes. Lead business engagement from the executive level down to divisional SMEs in across all entities. Manage the inter-connected multiple project streams: HR & Finance across the 9 entities, Seasonal Workforce Management, Rostering, and Payroll. Lead architecture, business process and business requirements development while projects were inflight. Ensure that competing vendors cooperate and focus on successful delivery. Ensure that the nine separate and often competing entities cooperated and focused on program objectives. Develop and control schedules, budgets and all program/project reporting. Manage change and communications. Develop and manage risk and resource plans for the projects. Manage all vendors, contractors, and BAU staff. Additionally, a Dynamics 365 proof of concept was delivered for the AO international sales team. Worked on the development of a business case and project plans for extension of Dynamics 365 PoC into a full CRM delivery. Show less

    • Bravura Solutions

      Oct 2020 - Dec 2020
      Enterprise Resources Planning Consultant

      Advise business on the best practice delivery of a global WorkDay ERP project, including: ERP strategy; vendor management; enterprise architecture; and path to achieving business strategy objectives. Mentor Project Manager on successful delivery of all aspects of a global WorkDay ERP project, including: synchronisation between multiple project streams; business engagement across a diverse global business; resolving scope issues and competing demands between business units; and generally ensuring high quality project management outcomes. Work directly with senior business managers and key SMEs on their participation in a global WorkDay ERP project, including: providing direction on how to best work with the project team and vendor; managing emergent requirements; and ensuring the best possible results for their business areas. Drive change management and communications planning for the delivery of the project in conjunction with internal business resources Show less

    • Aware Super

      Apr 2021 - May 2023

      Managed delivery of the Legal & Regulatory Stream of Aware’s International Expansion Program. This involved all legal and compliance activities for opening an Occupational Pension Schemes firm in the UK, including the FCA license application submission; creating UK compliance policies and processes; Tax registration; creating UK financial policies and processes; ensuring GDPR compliance for all systems; creating GDPR policies and processes; Home Office Visa sponsorship license application submission; and creating UK People & Culture policies and processes. Coordinated multiple internal sponsors and stakeholders, as well as external resources from 3 consultancies and 3 law firms, to deliver. Planned and managed the delivery of hundreds of new and changed policies and processes in the Investments, Group Risk & Compliance, Technology and People and Culture divisions. Led, organised and monitored business engagement from the Heads of level down to divisional SMEs. Coordinated intra-program activities with other program streams. Ensure that the multiple consultants deliver concurrently to meet schedules and budgets. Developed and controlled schedules, budgets, and activities within the stream. Stream lodged OPS request on time and budget, receiving FCA approval for Aware opening an OPS operation in the UK. Show less Managed delivery of the Your Future Your Super (YFYS) program, which consisted of for four main program streams: governance; developing a technology solution to protect default joins from major employers; developing a technology solution to support expansion into new areas of the choice market; and a SuperStream clearinghouse & gateway transition to improve employer retention and market knowledge. Acted as a Technical pre- and post-sales consultant in engagement with employers and potential partners, based on my years of ERP, HRIS and payroll experience. Worked as an SME/consultant with the internal Member Growth Strategy team, assisting in developing business strategy and plans utilising the delivered YSFS technology solutions based on my years of ERP, HRIS and payroll experience. Drove a complex governance stream of work with Legal and Risk to successful completion, as Aware led the industry in responding to the YFYS legislation and expanding its operations into new markets using new technologies. Lead delivery of two separate custom digital solutions by multiple vendors, one focused on integration with SaaS ERP platforms, the other a stand-alone system focused on employers without an ERP platform. Actively evolved and managed strategies and objectives to attain the business outcomes set for the program. Ensured that multiple consultants and vendors cooperate and deliver concurrently to meet schedules and budgets. Program delivered a SuperSelector Portal for participating employers and a Partner Channel API and integrated it into two leading HRIS SaaS platforms, becoming the leading source of new joins for Aware. We developed a multi-year strategy (with technical architecture and business plans) for rolling out SuperSelector functionality to key HRIS platforms such as Oracle HR and SAP SuccessFactors. Program migrated over 9000 employers from Westpac Quicksuper SuperStream clearinghouse to Superchoice SuperStream clearinghouse. Show less

      • International Expansion Program: Legal & Regulatory Stream

        Nov 2022 - May 2023
      • Program Manager Your Future Your Super

        Apr 2021 - Nov 2022
    • UnitingCare Queensland

      May 2023 - May 2024
      Workday HRIS Delivery

      I led the UCQ to the successful delivery of WorkDay HCM & HRM, Talent Acquisition & Management, Employee Experience, Reporting, Workday Help, and Payroll & Non-Payroll integration for all 4 of UCQ’s independent operating entities, 18k employees and almost 100 locations. Worked continually to engage and win executive support, as well advising and supporting the senior HR leadership in their significant program of business process change to gain benefits from Workday. Pro-actively evolved and managed delivery strategies to first elicit and then attain business outcomes during a period of large-scale organisation and employee change for UCQ, including: the renegotiation of all of UCQ’s 10 enterprise agreements; a major restructure of the community care business; and a then a whole of organisation restructure during the go-live period Led and kept motivated a mixed team of 40 consultants, contractors, and BAU staff during an elongated and very difficult delivery beset with business disengagement and distraction and a constantly changing set of business and technical requirements. Led and organised business and technology resources to manage employee and organisational change across the entirety of UCQ to deliver as orderly and constrained pipeline of change (including technical and regulatory implementation) as possible. Complex and detailed risk and issue management given the high volume of outside issues constantly impacting project delivery. Ensured that competing vendors (including Accenture, PWC and Deloitte’s) cooperate and focus on successful delivery. Managed delivery in a very complex and capacity poor technical environment, including delivery of multiple integrations across internal and external platforms (three payroll (Chrs21 x2 and Aurion) and 3 Kronos instances). Show less

    • Aware Super

      Oct 2024 - now
      ERP Program Manager
  • Licenses & Certifications

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Jun 2015