Claire Parker

Experience

• 

  University of Leicester

  Dec 2004 - Aug 2012

  • Co-ordinating the examination process for postgraduate research students from thesis submission through to conferral of their doctorate.• Assisting students with visa applications, accommodation and employment during their time at University.• Communicating effectively with academic staff at all levels and individuals from many different backgrounds. • Overseeing the production and secure storage of exam papers for >20,000 undergraduate and postgraduate students. • Helping to facilitate the smooth running of three main examination periods per academic year, from the initial scheduling through to the handing over of completed scripts to markers.

  • Chief Clerk, Graduate School

    Jan 2011 - Aug 2012

  • Principal Clerk, Examinations Office

    Dec 2004 - Jan 2011
• 

  Sourceitout Ltd

  Sept 2012 - Sept 2014

  Director

  Creator of Sourceitout Ltd. Virtual PA services for businesses and individuals.• Assisted clients with a wide range of tasks on a freelance basis including bookkeeping, managing social media accounts, website design and lifestyle management.• Managed advertising, sales and fulfilment for an online retailer. • Increased Twitter followers for the same brand from 0 to over 10,000.• Created a following for the brand on Facebook (1000+ likes), Instagram and Pinterest.

• 

  University of Greenwich

  Aug 2015 - now

  Key responsibilities include:• Ensuring students and staff get the most out of the resources available from the library• Shelving returned items quickly and accurately• Processing reserved items• First Line IT support• Maintaining a quiet and tidy environment for all library usersI have been fortunate enough to be involved with projects promoting the Library resources and IT services available to staff and students. As a result of one of these projects, I feature in the attached video. This experience provided insight into the creation of appropriate and engaging content for current and prospective students of the University of Greenwich. Show less Fostering a good living environment for student residents with special regard to student welfare, discipline, security and health and safety. This includes providing 'out of hours' support, emergency assistance, managing administrative tasks and shaping an environment that supports academic and personal development.Key responsibilities include:• Creating a welcoming, inclusive and supportive environment and a strong sense of community for students living in halls of residence.• Having an extensive knowledge of university health and safety, emergency, incident, accident and disciplinary procedures.• Dealing promptly with any misconduct or incident within halls of residence, calling on university security / welfare services / management or the emergency services as the circumstances dictate. • Assisting with the arrival, induction and departure of residents throughout the academic year.• Planning, organising and facilitating a range of events to encourage integration and interaction of residents.• Ensuring that administrative requirements and residential regulations are observed by residents.• Liaising with the Accommodation Service and facilities management staff about any issues affecting residents via written reports or phone depending on the urgency of the situation.• Facilitating tours of University accommodation. • Attending meetings of hall committees and other resident forums as required.I have also been involved in a project which provides insight into life in halls of residence at the University of Greenwich. I present the attached video which is one in a series created to provide prospective students with more information on the accommodation available. Show less

  • Web Development Officer

    May 2019 - now

  • First Line IT Support Assistant

    Nov 2018 - May 2019

  • IT & Library Assistant

    Oct 2014 - Oct 2018

  • Resident Assistant

    Aug 2015 - Jun 2017