Jacin Artis

Experience

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  US Marines

  Aug 1996 - Aug 2004

  Aviation Procurement Manager

  As a procurement specialist, I have extensive experience negotiating with government contractors to attain the best price and delivery for the products and services we required. I developed strong vendor relationships and leveraged these relationships to secure the most favorable terms for my organization.I managed all aspects of RFQ competitive bidding procedures and have extensive knowledge of Material Requirement Planning, which enabled me to make informed decisions and ensure that we were able to acquire the products and services we needed in a timely and cost-effective manner. I was responsible for purchasing $7.6 million dollars of fighter-jet parts for Marine Corps Aviation Squadron Support annually, and through my efforts, I ensured that the aviation squadron had the necessary parts to maintain their aircraft and meet their operational objectives.Additionally, I created, maintained, and updated a 100+ page handbook outlining proper purchasing and inventory management procedures for junior Marines entering the office. This handbook provided a valuable resource for new team members and helped ensure that we maintained high standards of quality and efficiency in our procurement processes. Through my efforts, I contributed significantly to the success of our organization and helped support the mission of the Marine Corps Aviation Squadron. Show less

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  Nordstrom Inc

  Dec 2004 - Jul 2009

  Sales Department Manager

  In my previous role, I was responsible for ensuring optimal staffing levels across all departments. I collaborated with executive management to identify high-profit sales markets and conducted regular research on competitors to stay up-to-date with market trends and performance issues.Furthermore, I demonstrated my expertise in managing teams by leading a 10-member Women's Shoe department, which generated $3 million in annual gross sales. During my tenure, the department ranked first in the regional "percentage increase of sales", a testament to my leadership and strategic planning skills.I also implemented measures to minimize inventory shrinkage (lost, stolen, or damaged items) in the stockroom, successfully reducing it to 6%, which is a significant achievement in the retail industry. Overall, my contributions significantly impacted the bottom line of the organization. Show less

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  Democracy North Carolina, Inc

  Dec 2010 - May 2011

  Intern

  In my position as an Interdisciplinary Research Assistant, I engaged in extensive analysis of election-related issues, identifying problems and exploring potential solutions. I communicated my findings to targeted audiences, including the media and other intermediaries. Additionally, I demonstrated excellent leadership skills by successfully organizing diverse groups of people at both the statewide and local levels, fostering collaboration and shared advocacy for civic engagement goals. Through these efforts, I made a meaningful impact in promoting social awareness and engagement within communities. Show less

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  Verizon Wireless

  Jul 2012 - Jun 2014

  Account Manager

  In my previous role, I was responsible for sourcing personal and small business accounts, pre-screening potential clients, and surpassing monthly sales quotas by upgrading existing contracts and acquiring new ones. I consistently performed at a high level, delivering impressive results that contributed to the overall success of the company. Additionally, I actively maintained my knowledge of the latest technological advancements to remain informed and up-to-date in the industry. My primary responsibilities involved prospecting, cold calling, networking (50/day), generating leads, and securing referrals. I consistently demonstrated exceptional sales skills, which enabled me to finish in the highest sales tier for five consecutive months. On average, I secured 60.7 new accounts each month, which contributed significantly to the organization's growth and profitability.Moreover, I built strong relationships with my customers and maintained a high level of customer satisfaction. As a result, 30% of customers continued to conduct business with me directly, which is a testament to the quality of service I provided. Through my efforts, I was able to establish a robust customer base and build long-term relationships with clients Show less

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  Acadian Industrial Textiles

  Jun 2014 - Nov 2015

  B2B Inside Sales

  I have leveraged my exceptional telephone sales and communication skills to successfully acquire business targets. Additionally, I have spearheaded revenue generation via phone-based sales leads, initiated prospect calls, and maintained ongoing rapport with both existing and potential customers. By implementing these strategies, I have contributed significantly to the growth of the business.As an Inside Sales Rep, I exceeded expectations by achieving 116% of the new customer goal set during my tenure. This accomplishment speaks to my exceptional sales skills and ability to generate new business for the company. To achieve this success, I created, implemented, and executed an Action Sales Plan aligned with the company's objectives. I prioritized emphasizing the features and benefits of our products/services, quoted prices, discussed credit terms, and prepared sales order forms and reports. By effectively communicating with customers, I was able to generate new business while maintaining high levels of customer satisfaction.Overall, my efforts as an Inside Sales Rep contributed significantly to the company's growth and success. Show less

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  Delta Career Education Corporation

  May 2016 - Sept 2017

  Admissions Representative

  In my role, I am entrusted with the crucial responsibility of attracting and enrolling students, where I engage with potential graduate enrollees from various sources, such as high schools, alternative schools, adult basic education centers, and the general public. My aim is to encourage program participation and promote graduation. Furthermore, I prioritize offering exceptional customer service to all stakeholders, including students, families, guidance counselors, and teachers. Lastly, I represent Delta Education in a precise and compliant manner at all student recruitment events. As a diligent enrollment representative, I made it a priority to contact prospective students regularly, making an average of 70 attempts per day. I understand that timely follow-up is key to securing enrollment, and as such, I made sure to follow up with all students who expressed interest in academic programs within 24 hours of receiving such inquiries.My hard work and commitment to enrollment success contributed significantly to my team's overall success. I am proud to say that we hit our team enrollment goal seven terms in a row, a testament to my ability to generate interest in our academic programs and enroll students in a timely manner. Through my efforts, I helped many students achieve their educational and career goals, which is a fulfilling accomplishment for me. Show less

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  Berkshire Hathaway Home Services, YSU

  Sept 2017 - now

  Real Estate Broker/REALTOR®

  As a seasoned professional, I specialize in devising and implementing innovative customer acquisition campaigns, which have proven to enhance the acquisition of agencies. My skill set includes proficiency in drafting and negotiating contracts, conducting comprehensive market research, and analyzing client requirements. In addition, I am adept at preparing a range of crucial documents, including representation contracts, purchase agreements, closing statements, leases, and deeds.As a real estate agent, I provided comprehensive support to both buyers and sellers throughout the property buying and selling process. I accompanied buyers during visits to and inspections of properties, offering valuable advice on the suitability and value of homes based on current market conditions. I made it a priority to understand the unique needs and preferences of my clients to ensure that they found the right home for them.In addition to working with buyers, I also advised sellers on how to make their homes more appealing to potential buyers. Through my guidance, I was able to increase the average selling price by 2.5% over the initial asking price, which is a significant accomplishment. My knowledge of the local real estate market and sales techniques enabled me to effectively market and sell homes for my clients.Moreover, I evaluated mortgage options for clients and helped them obtain financing at the best rates and terms available. I understand that securing financing is a critical component of the home buying process, and I used my expertise to help clients navigate this process smoothly. Through my efforts, I helped many clients achieve their dream of homeownership, which is a fulfilling accomplishment for me as a real estate agent. Show less

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  Verizon

  Feb 2019 - Mar 2020

  Service Manager

  I served as a Client Services Manager at Verizon, responsible for overseeing post-sales client relationships, ensuring client satisfaction, and maintaining the operational health of services. I managed both internal and external resources to deliver services in compliance with contractual commitments and governed reporting and financial management relative to these commitments and SLAs, including billing account strategy, setup, and optimization.In this role, I developed and maintained client-specific Service Plans with a strategic focus on Continual Service Improvement. I regularly communicated with customer contacts to manage performance and service expectations and collaborated to develop solutions to business challenges. Acting as a strong customer advocate, I proactively developed and maintained client relationships.I conducted Service Reviews, managed resources to meet client service levels, and maintained a Service Improvement Plan for key performance metrics. My responsibilities included overseeing financial management metrics to ensure contractual commitments were met and driving the adoption of online and eMedia tools. Additionally, I identified opportunities within the client base for new revenue growth.I demonstrated strong organizational, presentation, and problem-solving skills, effectively communicated with multiple levels of leadership, and possessed business and financial acumen. My proficiency in Microsoft Office Suite and my ITIL v3 Certification supported my role.My position at Verizon ended in March 2020 due to the COVID-19 pandemic. Show less