Heather Gamble

Experience

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  Workforce Connection - Withlacoochee Workforce Development Authority

  Feb 2004 - Aug 2011

  Quality Assurance | Career Specialist

  • Key role as Quality Assurance Administrator to Workforce Investment Act (WIA) and WIA staff to determine eligibility, detected errors and non-compliance with requirements, assisted with staff adherence to state guidelines that provided training funding of 13.5 million to greater than 3000 participants. • Facilitated/assisted in training on WIA policies and procedures to follow both local and state guidelines for new and seasoned staff. • Assisted in new hire orientations and completion of new hire paperwork.• Provided executive level administrative assistance to Deputy Director of operations and maintained high level of confidentiality. • Managed operation and maintenance of office building and arranged appropriate quantities of business supplies and maintained cost records for all business supplies. • Represented Workforce Connection while attending community outreach meetings with the Marion County Community Outreach Coalition, Marion County Literacy Coalition, and Family and Community Partnerships Advisory. Show less

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  Henkels and McCoy

  May 2011 - May 2012

  Program Manager

  • Supervised 9 front line project staff while working together with Area and Regional Manger to build partnerships to secure additional/sustaining funding. • Conducted staff training and development, a minimum of one training session per quarter with documented evidence of 80% staff attendance.• Administered drug screening paperwork to follow company policies of random drug screens, worker’s compensation, and new hire requirements.• Verified weekly time sheets for accurate time submissions of 9 employees. •Ensured that all programs were on track to meet or exceed contractual performance goals within the g guidelines of the operating budget and program deliverables.• Assisted business development activities and the Regional Manager in responding to RFP's and grant opportunities in an effort to grow business.• Collaborated with local community outreach service agencies where necessary to fulfill delivery of contract compliance.• Used SharePoint to send out company document changes, and to see other staff post. Show less

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  CareerSource Citrus Levy Marion

  May 2012 - Oct 2016

  Career Specialist | Workshop Facilitator

  • Professional and responsible in providing all aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist customer in determining and achieving career goals.• Conducts preliminary interview with customers to determine customer eligibility via assessment to establish needs and services. • Able to think outside the box to assist in the resolution of customer complaints, concerns, and issues.• Pull reports to research and analyze data to develop a course of action.• Train customers on how to use Employ Florida System to complete a full application and perform job searches. • Prepares budgets, training purchase orders, and support service vouchers for customers to ensure all purchases are in accordance with established policy. Show less

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  TalentCenter.org

  Oct 2016 - Mar 2019

  Job Readiness Coach

  • Work with the College of Central Florida and CareerSource Citrus Levy Marion, fostering a working relationship assisting over 10,000 student graduates and professionals in the tri-county area. • Created a marketing strategy for Talent Center using Hootsuite and Canva to promote Talent Center on Social Media sites LinkedIn, Twitter, Facebook and Instagram. • Presented workshops to college and high school students focusing on soft skills, resume assistance, mock interviews and social media.• Assisted professionals in designing and promoting their social media footprint.• Kept reports of office traffic, office activities, and services provided.• Created and updated PowerPoint presentations that are given in the office setting, and locally throughout the community.• Conducted mock interviews with job candidates to prepare them for upcoming hiring events and interviews. Show less

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  CareerSource Citrus Levy Marion

  Apr 2019 - now

  • Program Development & Reporting Manager

    Aug 2020 - now

  • Operations Coordinator

    Oct 2019 - Aug 2020

  • Career Development Coach | Academy Instructor

    Apr 2019 - Oct 2019