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Vikas Singh

Vikas Singh

Process Manager ( Quality & MIS )

Followers of Vikas Singh154 followers
location of Vikas SinghSouth Delhi, Delhi, India

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  • Timeline

  • Skills

    Team management
    Market research
    Mis
    Market intelligence
    Secondary research
    Consumer behaviour
    Marketing research
    Customer insight
    Quantitative research
    Primary research
    Fmcg

  • About me

    A proficient & astute operation Manager, capable of handling operation of Tele calling center & Channel Sales, expanding distribution network and sustainable business model. 6 years of corporate work experience, with the first two years in a education Channel sales & distribution followed by operation of the leading marketing research organization.

  • Education

    • Aptech Allahabad

      -

    • Symbiosis institute of Management Studies

      2004 - 2006
      PGDBA Marketing/Marketing Management, General

    • University of Allahabad

      1998 - 2001
      Bachelor's degree A

  • Experience

    • IMRB International

      Jun 2010 - Jun 2012
      Process Manager ( Quality & MIS )

      Assessing TELE INTERVIEWERS on their tele interviewing skills ( Rate of speech ,fluency of language, Probing Skills , knowledge of CSMM questionnaire, communication ,scale administration ).Meeting and assessing the candidates with their potential and ability to produce results..Also assessing the candidates with their personality, language, knowledge, grasp, disposition, Enthusiasm, dress and confidence..Making sure that they are the right fit, as desired by the requirement given for the jobspecification/description and culture..Finally Responsible for inducting them and facilitating the requirement of the process..Skills Assessing ,evaluating and training to all Team members . .Responsible for CATI Show less

    • TNS india pvt ltd

      Jul 2012 - now
      Associate Manager

      -Vendor Management - Managing single or multiple vendors based on project requirements.-Actively involved in managing Support functions such as Quality, Training, and Recruitment & Human Resources in executing their functions effectively.-Adherence to the project management responsibilities.-Responsible for CATI

    • GfK-Nielsen India Private Limited

      Jan 2015 - now
      Asst. Manager

  • Licenses & Certifications

    • Internal Quality Auditors-ISO 9001:2000