Arvind Singh

Experience

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  NIIT Limited

  Feb 2010 - Feb 2011

  Project Intern

  • Assist candidates to complete project documentations;• Support to Technical Infra Administrator• Feedback Management

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  Integrated Solutions Pvt Ltd

  Mar 2011 - Sept 2012

  Java Consultant

  • Prepare technical documents and training manuals;• Conduct technical workshops, seminars and project trainings for corporate and colleges;• Clientele - o Nucleus Software Export Ltd; o HCL Info System; o Indian Air Force (DIT); o Northern India Engineering College; o Echelon Institute of Technology; o Radha Govind Engineering College;

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  INDIAN INSTITUTE OF SKILL DEVELOPMENT PRIVATE LIMITED

  Oct 2012 - Apr 2014

  IT Consultant

  • Manage eLearning Software;• Analysis of existing eLearning applications and identify scope of improvement;• Prepare change request document for eLearning;• Change request signoff from management;• Functional testing of implemented solution or change request;• Vendor Management;• Prepare & review technical document and training material;• Upload training material on eLearning application and maintain version controls;• Prepare & provide Business MISs to Management;• Prepare & review IT Governance Policies and Processes;• Train candidates on project development process;• Assist candidates to complete project documentations; Show less

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  Bajaj Capital Ltd

  Apr 2014 - Mar 2018

  IT Project Implementation & Training

  • Initiate brain storming on proposed project, involve leaders to understand requirement, seek appropriate approval, finalize the scope of work and business requirements; • Document requirements and progress using flow charts, MF Office tools etc.;• Translate high level business requirements into detailed Software Requirement Specification (SRS) and Functional Design Document (FDD) that includes process flows, UI wireframes, and text based use cases;• Work in close coordination with end user community at operating & management level for Business Requirement Gathering, Requirement Elicitation & Feasibility Study, GAP Analysis, Effort Analysis, and Design Process for their business;• Project documentation like Project plan, Estimation Matrix, project initiation documents, Requirement Traceability Matrix (RTM), WBS (Work Breakdown Structure) etc.;• SPOC-“Single Point of Contact” between the End User and IT;• Point of escalation during development & maintenance;• Analysis of existing IT applications and identify scope of improvement;• Draft AS IS/TO-BE processes & Gaps;• Functional and Technical discussions with respective project stakeholders – during and post project implementation;• Process Mapping • Functional Testing of implemented solution;• Prepare SOPs, User Manuals/User Handouts on Various Software Processes like Online Transaction Engine, Client Onboarding Process, eKYC Process, Online Reporting Software, CRM Software, HRMS, Daily Activity Report Submission Software, Portfolio Management Software, Client Search Engine Tool and more;• Face of the presentations for the user manuals and displaying the product to various clients/ stakeholders/end users;• Technical Support for implemented solutions;• Vendor Management;• Participate in process re-engineering and transformation initiatives;• Circulars for the new implementation or changes in current system and cascade the same to all stakeholders/End Users; Show less

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  Dion Global Solutions Ltd

  Sept 2018 - Dec 2019

  Senior Business Analyst

  • Understand client requirements and prepare “Business Requirement Document”;• Prepare Functional Design Document based on the signed-off BRD; • Data Migration post configuring the account;• Final Product Demo to key stake-holders and End User Training post implementation;• Prepare change request document as suggested by the client; • Get the changes implemented by internal project team;• Coordination with client for UAT and Go-Live;• Coordinate with various stakeholders for fixing live issues; Show less

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  Bajaj Capital Insurance

  Feb 2020 - now

  Project Manager

  • Initiate brain storming on proposed project, involve leaders to understand requirement, seek appropriate approval, finalize the scope of work and business requirements; • Document requirements and progress using flow charts, MF Office tools etc.;• Translate high level business requirements into detailed Functional Design Document (FDD) that includes process flows, UI wireframes, and text based use cases;• Project documentation like Project plan, Estimation Matrix, project initiation documents, WBS (Work Breakdown Structure) etc.;• Analysis of existing IT applications and identify scope of improvement;• Draft AS IS/TO-BE processes & Gaps;• Functional and Technical discussions with respective project stakeholders – during and post project implementation;• Functional Testing of implemented solution;• Prepare SOPs, User Manuals/Handouts • Face of the presentations for the user manuals and displaying the product to various clients/ stakeholders/end users; Show less