Jonathan Guhl

Jonathan Guhl

Customer Experience Coordinator

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location of Jonathan GuhlCarmel, Indiana, United States

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  • Timeline

  • About me

    Account Manager at Bam Outdoor

  • Education

    • Heritage Christian School

      2002 - 2010

      Activities and Societies: Football Track Basketball In-house school Plays/Drama Jog-a-thon

    • Anderson University

      2010 - 2014
      Marketing Strategy and tactics Graduated

      Activities and Societies: Football- (2010-2013) Track-2012 Intramural Basketball

  • Experience

    • The TJX Companies, Inc.

      Aug 2014 - Oct 2015
      Customer Experience Coordinator

      - Supervised all customer and employee interaction and handled any negative or positive experiences or mishaps.- Held company meetings for district management and employees.- Scheduled minor influences to the hiring process, close down the store and cash registers. - Pushed promotions such as our loyalty credit and access cards along with any current fundraising. - Trained new associates on Customer Service and the cashier’s check out process.- Managed our customer service line, returns and layaway. Show less

    • SBM Management Services, LP

      Dec 2015 - Sept 2018

      Primarily oversaw the implementation and compliance of the Safety functions on site, EHS trainings and procedures applicable to Eli Lilly and supporting/managing the building maintenance services. Essential duties/responsibilities were:-Conduct safety training's for all 300 personnel on site-Be knowledgeable of safety requirements and ensure safety policies and procedures are implemented at Eli Lilly-Conduct new hire orientation and assist the on-boarding process -Routinely audit employees, assure and enforce PPE protocol or other related safety requirements are being follow for both General Administration (GA) and GMP/Laboratory space at Eli Lilly -Manage the Accident/Incident investigations. Help gather information, data, and testimonies related to the incident Show less Developed work schedules to ensure contracted services levels are achieved. Inspected and evaluated physical conditions of establishment for program compliance, i.e. safety, quality, and service. Audit and maintain inventories, supplies, and equipment. Implemented organization policies and goals. Analyzed budgets to identify areas in which reductions could be made. Participates in the development of program/process improvements. Maintained a safe work environment for self and employees by ensuring compliance with local, state, and federal regulations. Directed personnel who are engaged in facilities operations. Assisted with human resource concerns and issues. Show less

      • EHS/Operations @ Eli Lilly

        Jul 2016 - Sept 2018
      • Assistant Operations Manager

        Dec 2015 - Jul 2016
    • Rehab Medical

      Dec 2018 - May 2022
      Area Manager
    • Midwest Landscape Industries, Inc.

      May 2022 - Mar 2023
      Commercial Account Manager
    • Jay-Crew Landscape

      Mar 2023 - Dec 2023
      Account Manager
  • Licenses & Certifications

    • 10-hour General Industry Safety and Health

      OSHA
    • Aerial Work Platform Operator training

      Sunbelt Rentals, Inc.
    • Fork lift trained

      DecksDirect
      Jan 2019