Jackson Higgins

Experience

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  Boeing

  Aug 2019 - Jul 2022

  Industrial Engineer

  I worked as an Industrial Engineer to support the Boeing Horizontal Build Line (HBL) and Composite Wing Center (CWC) where I analyzed and implemented improvements to manufacturing operations of the Boeing 777X production system.-Led a cross-functional team of engineers, programmers, and operations managers to problem solve, design experiments, and generate engineering solutions to bottleneck processes; our efforts prevented a planned purchase of a $4+ million machine.-Built online tools for internal Boeing teams using SQL, VBA, Excel, & simulation software; improved team productivity by several hours per week with automated workflows; saved Boeing $500,000+ with improved operations and efficiency.-Led the development of key success metrics for production and performed analysis on large data sets to generate actionable insights towards optimizing these metrics.-Successfully managed a major process transformation project: Assessed impact of construction, managed logistics, ensured a seamless transition which ultimately increased productivity by 300%.-Assisted in research, design, development, improvement and implementation of processes to enhance schedule performance, lower cost, and improve quality through the application of Lean and other Industrial Engineering concepts for large scale systems integration and asset utilization. Show less

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  WennSoft

  Jul 2022 - May 2023

  Product Manager

  Partnered with Senior Product Manager on WennSoft’s building analytics and field service management SaaS products:-Led a team of 5 developers to build an MVP that incorporated advanced energy usage analytics into an existing fault detection and diagnostics tool. This initiative increased our available client pool by 400%.-Identified several product improvement opportunities by conducting customer interviews, analyzing page usage data with Mixpanel & Google Analytics, collecting feedback from internal stakeholders, and performing market & industry research.-Implemented product improvement that solved the number one cause of customer complaints with onboarding.-Operating in an Agile Scrum environment, I continuously gathered product requirements & delivered Jira stories, while prioritizing features to align with the product roadmap and resolve development roadblocks.-Participated in recurring stakeholder meetings with cross-functional teams, contributed to UX/UI design, conducted product demos to sales teams, and helped define go-to-market strategies. Show less

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  Inventive

  May 2023 - Mar 2024

  Product Manager

  Led cross-functional teams to design, develop & support custom software for diverse clients:-Discovery: Collaborated with clients to identify goals, priorities, strategy, and milestones; researched and interviewed current/potential customers to understand needs, problems, and jobs-to-be-done; documented findings in a Product Requirements Document.-Design: Continuously collaborated with the UX team to create UIs that optimize for usability, engagement, and development speed.-Development: Aligned the development team to product goals and priorities; led the team through engineering trade-offs and sprint planning; consistently evangelized the product roadmap and requirements. Show less

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  Cohesion

  Apr 2024 - now

  Data Product Manager

  I currently act as Data Product Manager at Cohesion:-I am a Product Manager leading the development of Cohesion's new data product: Savvy, an AI-powered building intelligence data platform that gives business leaders insights to boost the value and performance of their real estate portfolio.-I develop product features and data analyses that deliver insights into our customer's smart building portfolios (energy, occupancy, space utilization, ROI).-I tell stories with data to communicate value to stakeholders.-I work with engineering teams to manage & improve our data pipelines (including data governance, quality, technology, methodology, etc.)-SQL, Python, Databricks, DAX, Power BI, GPT Prompt Engineering Show less