Maria Farag

Experience

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  American University of Sharjah

  Sept 2011 - May 2012

  Teacher Assistant
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  Wild Wadi Waterpark

  Jun 2012 - Aug 2012

  Intern
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  OMT - Online Money Transfer

  Oct 2013 - Feb 2014

  Junior Agent Support Officer
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  Romex S.A.R.L.

  Oct 2014 - Feb 2015

  Recruiter | Social Media Coordinator | Sales Coordinator

  • Served as a Business Analyst and Database Administrator while implementing IT solutions in a cost-effective way, determining the requirements of a project/program, and communicating them to the higher management.• Managed the company’s website and social media accounts such as Facebook, LinkedIn and Instagram pages.• Responded to online or telephone queries in a friendly manner, ensuring order accuracy and satisfaction.• Organized and updated files, ensuring smooth and easy access to files for better efficiency at work, posting job vacancies on the website, contacting potential candidates for interviews and managing schedules.• Supported the sales team, documenting sales and monitoring products with a decrease/increase in sales.• Completed paperwork for new hires, promoting the company's reputation as a good employment opportunity. Show less

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  MEGATEK

  Nov 2015 - Jan 2016

  System Implementor
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  Progress Security And Safety Systems

  Feb 2016 - Oct 2018

  HR & Office Manager

  As the pioneer of the HR department, I developed an effective onboarding program, addressed manager and employee training needs, and enhanced overall skills and competencies. I led the implementation of a performance evaluation system, improving staff performance & role clarity. In external liaisons, I managed government & insurance entities for PRO-related services, ensuring regulatory compliance. My contributions extended to creating & maintaining HR forms, processes, & procedures, facilitating project team meetings, & laying the foundation for efficient HR operations. I produced, revised, & updated HR procedures, including the development of an employee handbook & manuals. On the compensation front, I executed & updated programs, including rewriting job descriptions, developing salary budgets, analyzing compensation, & monitoring performance evaluation programs. Simultaneously, I handled all PRO services related to government, visas, & health insurance matters. Regularly updating superiors on labor laws and regulations, I recommended new approaches & policies, ensuring continual improvements in departmental efficiency & services.- Pioneered the creation of the HR department, developing an effective onboarding program- Led the implementation of a performance evaluation system, enhancing staff performance & role clarity- Managed external liaisons with government & insurance entities for PRO-related services, ensuring regulatory compliance- Created and maintained HR forms, processes, & procedures, facilitating project team meetings- Produced, revised, and updated HR procedures, including an employee handbook & manuals- Executed & updated the compensation program, rewriting job descriptions, developing salary budgets, & monitoring performance evaluations- Handled all PRO services related to government, visas, & health insurance matters- Regularly updated superiors on labor laws and regulations, recommending new approaches & policies for continual improvement Show less

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  Reza Mohammadi Consultancy

  Apr 2019 - Jul 2019

  Human Resources Consultant

  • Offered consultation services for 3-month project, analysing the impact of flexible working hours on government companies in Dubai, supporting HR programs, creating strategic plans and addressing human resource matters. • Successfully explored the potential influence of varying school start times on traffic patterns in specific city areas.

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  Sedus Office Furniture

  Jul 2019 - Jun 2022

  Operations Manager

  In my supervisory role at the Dubai office, I established a vital connection with the German Headquarters, ensuring seamless communication across various departments. Serving as the primary contact for clients and internal teams, I provided valuable insights to management, streamlined project processes from manufacturing to installation, and ensured regulatory compliance. Additionally, I managed HR functions, from recruitment to leave records, and enhanced overall operations efficiency by leading the VAT submission process and optimizing PRO operations.- Primary contact for clients and internal teams- Provided insights to management on operations and training- Streamlined project processes, ensuring regulatory compliance- Managed HR functions, including recruitment and leave records- Led VAT submission process and optimized PRO operations Show less

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  Freelance

  Oct 2023 - now

  Certified Life Coach

  As a certified professional coach, I specialize in developing and modifying individualized plans to support clients in achieving their set goals. My approach involves assessing and encouraging sustainable progress, while continually evaluating clients' advancement toward goal actualization. In my coaching sessions, I facilitate meaningful conversations, creating a safe environment for clients to share their thoughts and feelings, gauging their requirements and determining how coaching can best address their needs through ongoing discussions. My expertise lies in identifying roadblocks, pinpointing areas of improvement, and devising techniques for effective change management.- Facilitate meaningful conversations with clients, teaching emotional and behavioral regulation techniques.- Create a safe environment for clients to share their thoughts and feelings, gauging clients’ requirements, determining how coaching might best address them, and delineating clients’ goals through ongoing discussions.- Identify roadblocks, identifying areas of improvement, and devising techniques to drive change management.- Provide feedback, guidance, resources, and strategies while helping clients in reaching their desired outcomes. Show less