
Oneeza Nadeem
Sales Associate

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About me
Real Estate Agent
Education

University of Toronto Mississauga
2016 - 2020Bachelor of Arts - BA (Hons) Criminology, Law & Society DistincionThe Criminology, Law & Society programs take an interdisciplinary approach to understanding and explaining law, crime and criminal justice specific courses include Anthropology, Forensic Science, Philosophy, Political Science, Sociology, Psychology, and Women and Gender Studies.
Experience

Skechers
Jun 2017 - Jan 2018Sales AssociateAs a Sales Associate at Skechers Shoes, I honed my exceptional communication skills and excelled in building strong customer relationships. Balancing this role alongside full-time university studies taught me the invaluable skill of time management and the ability to effectively juggle work and education. This experience served as a pivotal stepping stone in my pursuit of a career in sales, a passion I've nurtured from a young age.
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South Asian Legal Clinic of Ontario (SALCO)
Jan 2020 - May 2020Research AssistantI played a vital role in supporting SALCO’s mission to provide accessible legal services to South Asian communities. I contributed in legal research, assisted drafting legal documents, and compiled resources to aid clients and lawyers. Through my efforts, I helped SALCO advocate for the rights and interests of its diverse clientele while promoting social justice and equality within the community. Through my interactions with clients, I not only established strong rapport but also built long-lasting relationships based on trust and mutual understanding. My effective communication and active engagement played a crucial role in fostering client loyalty and satisfaction, ensuring that they felt valued and supported throughout their legal journey. Show less

Browns Shoes Inc.
Mar 2020 - Dec 2021Sales ManagerDuring my time at Browns Shoes, I transitioned from the fastest-growing sales representative to managing a team of associates. As manager, I understood that the companies success was driven by excellent customer service and relationship management. To ensure revenue targets were achieved, I provided mentorship and empowered team members to promote a positive work culture.

Cityscape Real estate
Aug 2020 - nowReal Estate AgentAn accomplished Real Estate Agent with a track record of success in the dynamic Greater Toronto Area market. My career in real estate has honed my ability to foster meaningful client relationships, deliver exceptional service, and achieve mutually beneficial outcomes.

Jimmy Choo
Mar 2022 - Aug 2022Sales CoordinatorI consistently exceeded sales goals, often doubling my quota, and earned the highest customer satisfaction ratings among all employees, leading to early promotion consideration. Although I had to resign due to a major milestone (marriage), my success in luxury sales inspired me to transition to a full-time career in real estate which I had started in 2020. My competitive spirit was always balanced by my commitment to the company's overall success, fostering a positive work environment for all colleagues. Show less

TD
Sept 2022 - Apr 2023Personal Banking AssociateProvide customer's with banking advice (i.e. service transactions, digital education, and customer problem resolution). Understand customer needs and guide them to the right forums whilst exercising good judgement in confidential matters. Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking. Support frontline staff with scheduled cash and non-cash transactions, resolve critical issues and report non-standard matters to management. Recommend improvements to work practices, branch operations and processes to enhance customer experience. Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives. Show less
Licenses & Certifications
- View certificate

Sales: Customer Success
LinkedInSept 2023 - View certificate

Customer Success Management Fundamentals
LinkedInSept 2023
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