Tekoa Gamble

Experience

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  Wolpoff & Company

  Jun 1994 - Jun 1996

  Network Administrator

  As Network Administrator at Wolpoff & Company, duties included:-Setup network user accounts -Worked closely with IT Manager to coordinate hardware and software needs-Created machine builds, provided end user support and assisted with hardware and software purchasing

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  Gross, Mendelsohn & Associates, P.A.

  Jun 1996 - Dec 2018

  As IT Manager at Gross, Mendelsohn & Associates, P.A, responsibilities included:- Defined, directed and executed the implementation of new/upgraded IT systems - Devised annual technology budgets and department strategic plans- Assessed and monitored IT systems to address areas for consolidation, performance and high availability - Researched new technologies for the CPA profession to improve the firm’s processes and efficiency- Identified, troubleshooted and resolved top-level technical issues- Collaborated with department team and partners to discussed IT concerns, new ideas and developments- Supervised and trained employees on network functions, applications usage and policies Show less As Senior Systems Consultant for Gross, Mendelsohn, responsibilities entailed the analysis, design, deployment and troubleshooting of networking infrastructures for clients. This support required an in-depth understanding of all Microsoft operating systems and logical perspective of various applications/hardware. Other areas included:-Collaborated with clients and vendors on every level of projects providing expert discussions, consultation and recommendations-Worked with team to create customer proposals and statements of work-Promoted customer satisfaction through accurate and timely problem management via constant communication of status-Created documentation of hardware and software for clients as well as internal team members. -Provided remote and on-site end user support Show less As Network Administrator at Gross, Mendelsohn & Associates, P.A. responsibilities included:- Assisted with hardware purchases, application installation and configuration for the entire corporate network-Researched and recommended hardware and software as approved by Network Manager and Partners-Provided ongoing maintenance and support of the internal networking environment for users, hardware and software, which included end-user support, machine builds, network printer configurations and daily network administration-Managed migration from Novell to Windows-Coordinated the installations for Microsoft Exchange and Citrix Metaframe Show less

  • IT Manager

    Jun 2004 - Dec 2018

  • Senior Systems Consultant

    Jun 2000 - Jun 2004

  • Network Administrator

    Jun 1996 - Jun 2000
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  Venable LLP

  Jan 2019 - now

  Technical Analyst