Nicoleta Ene

Experience

• 

  ROMANIA RESORT &TURISM

  Aug 2003 - Sept 2007

  Responsibilities:-hotel reservations;-invoicing, tracking payments, making tourist offers and promoting them;-relationships with collaborating agencies and conclusion of contracts;-operations in internal files, public relations;-ensuring an efficient and correct flow of information; any documents requested by the company executive;-answering telephone calls;-ensuring the activity of receiving, registering, distributing and handing over correspondence (fax, e-mail, mail, invoices)as well as sending them, editing, scanning, archiving, filing documents Show less

  • TOURISM AGENT

    Jul 2006 - Sept 2007

  • REFERENT IN TOURISM

    Aug 2003 - Sept 2007
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  AVENTUR.RO

  Aug 2007 - now

  General Manager

  responsibilities:- accounting, financial and management records (cash register, cashier, receipts, bank payments, account statements,checking customer balances);o Issuance of tax and travel documents,o Collection and tracking of payments to suppliers,o Tracking expenses according to the budget.- archiving documents and keeping them in your own archive;- sending to the accounting department, monthly, all the necessary information for the preparationmonthly reports;- registration and movement of fixed assets and inventory items, as well as their scrapping;- market prospecting to attract new customers, taking into account the offer of competition;- communication with customers;- promotion and sale of tourist services,- creation of tourist programs, personalization of offers according to customer needs;- diversification of niches on the tourism market;- following the development of the tourist action from taking over the order until its completion.Other activities and responsibilities:- organization of the agency's activity;- control of the elaboration and realization of the financial plans;- directing the marketing program;- promoting the image and products of the travel agency;- business development;- representation of the agency in relations with third parties;- communication with business partners and good collaboration with them. Show less