Debora Galeli

Experience

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  PROCON Foundation

  Jan 2009 - Nov 2009

  Business Relations Representative

  (Brazilian Better Business Bureau)- Answered and quickly redirected up to 50 calls per day.- Maintained clean and organized database with current information as well as adding new information.- Investigated and resolved customer inquiries and complains in an emphatic manner.- Adhered to all confidentially requirements at all times.

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  Galelli Health Wellness Center

  Feb 2010 - Aug 2015

  Office Manager

  - Responsible for working with the Lead Acupuncturist in developing and implementing office policies, procedures and standards to guide the non-clinical operations of the office to support the delivery of consistently high quality clinical and customer service.- Point person for patient scheduling, maintaining supply levels, ordering equipment, and performing basic errands as required for the efficient and effective operation of the clinical environment.- Manage relationships with vendors, and service providers ensuring that all items are appropriately ordered, invoiced and delivered as ordered. - Manage the customer experience outside of the acupuncture sessions.- Manage the Acupuncturist team’s, calendar and appointments.- Participate in the planning and execution of company events, promotions and social media campaigns.- Triage customer inquiries and concerns.- Maintain a safe, clean and secure working environment. Show less

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  WebSolutionsFL

  Apr 2015 - Dec 2024

  Experience with:HTML, CSS, Bootstrap, Javascript, JQuery, React, Node.js, Git, MySQL, MongoDB, Firebase, APIs, JSON, Ajax, Heroku, PHP & Laravel. - Team management.- Internal and external communications.- Accountability.

  • Full Stack Developer

    May 2018 - Dec 2024

  • Project Manager

    Apr 2015 - May 2018
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  Blessings Woman's Care & Medical Spa

  Sept 2020 - now

  Office Manager