John Burmeister

Experience

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  Sammy's Woodfired Pizza

  Jan 2017 - Dec 2018

  Server

  • Provided excellent, efficient, and safe service to all guests. • Answered guest questions and resolved conflicts or complaints.• Assisted guests with returns and wrong orders.• Frequently assisted colleagues in other duties during rush periods to provide exceptional service and an optimal dining experience for guests.• Assisted guests in order selection by promoting specific menu items and specials.• Skilled at upselling appetizers, specialty beverages and desserts. • Coordinated and communicated with kitchen staff to ensure timely and accurate order preparation. Show less

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  Red Lobster

  Jan 2019 - Jun 2021

  Server

  • Managed orders and financial transactions. Coordinated guests to ensure optimal dining experience. • Leveraged menu knowledge to endure guests chose appropriate items that aligned with their preferences. • Skilled at upselling appetizers, specialty beverages and desserts. Coordinated and communicated with kitchen staff to ensure timely and accurate order preparation. • Followed up with guests’ tables frequently and promptly fulfilled additional requests. Collected and processed payments and balance transactions with receipts. Show less

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  Hopdoddy Burger Bar

  Jun 2021 - Mar 2023

  Server

  • Multitask and develop teamwork strategies with my co-workers in a fast-paced environment. • Strengthened customer service skills with patience, maturity, diplomacy, and communication. • Recognize tasks I need to prioritize while managing my time. • Managing conflict amongst guests and co-workers by listening, dispelling doubts, having empathy, and a positive attitude. • Maintained professionalism while representing the company at work. Manage stressful shifts by having a strong work ethic, memorizing the details of assignments and being adaptable and respectful. Show less

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  Lucille's Smokehouse Bar-B-Que

  Oct 2022 - Dec 2022

  Catering Administrator

  Ensuring that all internal contracts, invoices, and catering event orders are prepared in a timely manner. Sell and service catering events at various venues. Build relations with the community and local businesses as well have local contacts to drive event sales. Identifying and contacting prospective clients to promote catering services. Developing and maintaining relationships with local concierge and convention sites. Preparing event contracts with clients for all events booked using established minimums and guest guarantees; reiterating in contract form all specified details concerning eventAdvising and recommending to clients menu selections and room set-up; executing catering menus by consulting with chefs to select potential menus; evaluating past popularity of menu options and availability of seasonal food ingredients. Working closely with Catering Manager to assure proper costing and food totals; minimizing waste by anticipating food consumption and estimating cost of ingredients Show less

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  MagTek

  Mar 2023 - now

  Account Manager

  .Perform inbound and outbound telesales and activities for new and existing accounts. Mainly inbound. Majority of the role will be management of current accounts.Reaching out to sales leads to qualify.Respond to email inquiries and orders.Schedule appointments to conduct product demos, training, and presentations using online business media tools such as WebEx.Assist in post-sales support for implementation of MagTek products.Telephone prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.Ensure continued customer satisfaction, build and maintain strong, long-term relationship with customers.Follow up with Support Services and other company representatives as needed to ensure customer receives needed after-sales training and support.Provide sales support to Regional Sales Managers which includes various sales duties such as order entry, account maintenance, reviewing, tracking, and troubleshooting of orders.May attend on-site customer meetings or tradeshows and provide product training.Process orders for current & prospective accounts via the ERP system. Show less