Shashank Tiwari

Experience

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  Patni Computer Solutions

  Feb 2009 - Nov 2010

  IT Support Engineer

  * Deftly providing end to end networking solutions while installing, configuring & managingsystem as well as network and maintaining various peripherals and technologies* Addressing helpdesk queries resolving problems pertaining to Software and Hardware relatedissues throughout the network with over desktop terminals* Installing, configuring and maintaining various Operating Systems ranging from server & clientend technologies* Installing, configuring & monitoring user browsing trends and block restricted sites* Accountable for overall security of the network and regular backups* Troubleshooting of hardware, software and network related problems* Deftly handling entire functions while troubleshooting and maintaining overall IT technicalities* Analyzing system logs and identifying potential issues while performing routine audits ofinfrastructure Show less

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  Zeal Domain IT Services

  Nov 2010 - Nov 2012

  Sr. System Administrator

  * Reporting, maintenance and licensing* Port and accessibility from in or out domain* Common scripts like drive mapping and backup etc* Creating and managing rights and access to smooth the data security* Client Interactions and requirement* Creating Account, Organizational Units, shared drives, Mapping, FTP etc* Gamma dyne Mailer script for sending bulk mails* Using parallel switching techniques for better support & security* Creating & generating scripts for proper data monitoring* Service desk under taking & ticket resolving* Upgrades and deployment overWSUS* Overall IT Portfolio Maintenance* Troubleshooting computers peripherals and other applications Show less

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  Contactx Resource Management

  Nov 2012 - Jun 2013

  Site Lead - IT

  * Sites movement and topology communications, fault rectification and bottlenecks* Project dependencies & application support with quality control mechanism* Maintaining Compliance and Project Activities, flowcharts and diagram* Project Management, multitasking with application support queries* Data Encryption and Safe Boot to avoid any misuse of data* Timely resolution of query or Ticket with timely interval* Troubleshooting with respect to AD, VM, VT-X and MySQL* SLA and TAT of tickets and proper follow up of better and smooth function* Monitoring of Logs and ticketing* Application Support related queries and troubleshooting* Security and link monitoring, Project Management* Patch Management, Antivirus Management, Script etc* Timely delivery of Project assigned Show less

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  Stigasoft

  Jul 2013 - Mar 2016

  IT Operations Manager

  * Installation and management of server software and upgrades* Monitor server health, optimizations and application tuning* Handle backups and logs monitoring, automation of common tasks, like backups etc.* Manage, administer and configure clients' test and production environments* Investigate reported problems and work closely with the application team regarding solution* Backup policy and recovery, disk management and space crunch* Mainly working with VMware software & VM players over various different operating systems* Reporting and stats for various server and application parameters* Firewall management by creating and editing rules in terms of Network Access Management* Creation of DFS, Filer or Shares with proper access and security* Mail server access and analysis to control proper security* Aware of Load Balancing and fault tolerant with clustering setup techniques* Fault optimizations and dealing, strategies for improving performance, capacity planning on server Show less

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  NRM International

  Mar 2016 - Apr 2018

  IT Infrastructure Manager

  * Develop, create and maintain IT infrastructure.* Enhance Data-Center and data security* Network and system setups* Client Handling and Vendor Management* Virtualization and virtual setups configurations* Reports and documentation* Performance improvement strategies* Capacity and resource planning* Team building and handing* Licensing and project management* Client Management and support.

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  Sjain Ventures

  May 2018 - Nov 2018

  Project Manager

  > Client Management and project delivery. > Projects closure and the follow-ups, > Risk Management, forecasting and evaluations> Resource Management and breakdown understanding> Business Gardening and understanding needs> A Leader , Mentor and a Project Manager > IT Services, Adaptability and Client success

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  CodeNicely

  Dec 2018 - Oct 2019

  Project Manager

  • Managing clients, meeting and organize the delivery schedules, understanding projects, technical glitches, and planning.• Project distribution, creating milestones and managing the delivery in the stipulated intervals and updates. • Planning and managing the internal team of 20+ champs, so-called as developers, testers, operations, and interns. • Organize the meeting internally and understand/make understand the workflow of the projects and manage the reviews and input.• Project documentation, follow-ups, task closures, task allocation, and reviews are the key metrics. • Ability to prioritize and meet deadlines, communicate with the team and the client effectively and efficiently• Act on crisis, timely solution & always in reach. Gardening business, maintaining the quality of products and services. • A project mentor/leader in understanding and suggestions based on experience in the industry. Show less

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  Zeabros India Private Limited

  May 2019 - now

  Chief Executive Officer

  * Business Expansion and Technical Sales* Client Relationships and Leading the Closure of Sales* Gathering requirements & Functional Understanding* Delegate, Deliver & Focus on Revenue Mechanisms* Create plans and Understand the Clients need, giving Technical Solutions* Create BCP's, Documents, and Sales Proposals, leading them to close

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  Honeysha Technologies Pvt Ltd

  May 2019 - now

  Chief Executive Officer

   Client building and business gardening, understanding needs, and technology fitments Developing and executing the company’s business strategies, providing strategic advice to maintain the goals and objectives. Preparing and implementing comprehensive business plans to facilitate achievement and models. Understanding the Business Continuity Process with keeping future objectives.  Delegate responsibilities and supervise the work of team members providing guidance and motivation to drive maximum performance Act as the public speaker and public relations representative of the company in ways that strengthen the profile Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth Communicate and maintain trust relationships with the associated firms and channels Show less