K Chandika Lasiru Shamika

Experience

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  Self-employed

  Oct 2015 - Apr 2022

  Security Researcher

  • Perform automated and manual scans against various websites.• Make detailed reports about vulnerabilities and exploits that are present on websites.• Provide proof of concepts.• Provide solutions if available.These are some of my achievements as an independent security researcher. You can check my blog for more details. http://clasiru.blogspot.com/

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  Fishifox (Pvt) Ltd.

  Jan 2016 - Jan 2023

  • Installed new ticketing & issues tracking system that helped the organisation reduce response time by 48%• Integrated an 18% faster and more resourceful knowledgebase system to help call centre technicians.• Proposed new Electrostatic discharge (ESD) free repairing environment to improve the lifespan of thecomputer devices.• Coordinate with the IT staff and oversee ongoing projects to ensure those are completed on time whilemaintaining the standard.• Help the human resource (HR) manager hire new IT professionals by interviewing and recruiting talentedcandidates.• Provide training and guidance for both new and existing IT staff members. Show less • Provided technical support to users over the phone or email, including troubleshooting problems withhardware, software and networks.• Installing and maintaining computer networks, configuring network devices including but not limited to routers,switches, firewalls & other networking devices.• Maintaining an inventory of hardware and software used within the organization.• Performing data recovery, virus removal & attack mitigation when necessary.• Coordinating with other IT staff members to ensure that projects are completed on time Show less

  • Information Technology Supervisor

    Jan 2018 - Jan 2023

  • Senior Information Technology Technician

    Jan 2017 - Jan 2018

  • IT Technician

    Jan 2016 - Jan 2017
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  Cisco Networking Academy

  Sept 2019 - now

  Cisco Instructor

  • Conducts Cisco Networking Academy Courses including but not limited to DevNet Associate, CybersecurityOperations (CyberOps) Associate, Cisco Certified Network Associate (CCNA), IT Essentials (Equal toCompTIA A+)• Taught more than 1000 students, including school students, University students and working professionals.

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  HelaScript (pvt) Ltd.

  Oct 2020 - Aug 2023

  Information Technology Security Consultant

  • Proposed and established a Security Operations & Threat Intelligence Center that boosted productivity by33%.• Planned and executed extensive training sessions & workshops for the security teams that improved theirproductivity by 27%.• Designed a centralized Website security/monitoring system for client websites that reduced incident responsetime by 42%.• Implemented automated alerts & notifications systems for mission-critical systems within the organization thathelps to solve problems 23% more efficiently. Show less

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  Dialog Enterprise

  Aug 2023 - now

  IT/Technical Support Engineer