Katie Woods

Experience

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  Bright Media

  Dec 2009 - Sept 2011

  Sales Support

  Offering administrative support to a sales team of up to 8 people including both Managing Directors. I was responsible for dealing with all aspects of the office management and support. With young families, both directors worked part-time leaving me as the sole point of contact for over 500 clients throughout various industries. I would often be relied on for applying my can do attitude towards searching for bespoke products and all office consumables and IT supplies.

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  ADSI

  Sept 2011 - Mar 2021

  Being responsible for working with a team of account managers over multiple sites, I am tasked to enhance product knowledge, increase efficiency and improve sales. My time is spent:- Supporting and encouraging increased performance- Monitoring against targets to help Management expectations- Working on Personal Development Plans- Conducting monthly One to One sessions- Offering Adhoc support & trainingIt's imperative to lead by example which is why I continue to focus on maintaining strong, reliable relationships with my own client base. Show less Focused on working with clients to manage and enhance their Telecoms/IT set-up. Using my industry knowledge to tailor solutions with a range of products including:- Mobile Phone contracts with O2, EE & Vodafone- Mobile Device Management (IBM Maas360)- Hosted VoIP (Gamma)- Fixed Line - Broadband (ADSL, Mobile, Leased Lines)Experienced in working with a range of businesses from SME's to Corporate clients within varying industries.I aim to be the go-to person for any telecoms or technology needs. Show less Providing general secretarial/administrative support to the Sales Manager. Answering and screening all calls, arranging his diary and call backs effectively around his time spent on the sales team with the aim of prioritising important aspects of his varying role. Monitoring and managing his inbox, assisting the sales team who work under him whilst ensuring I built strong relationships with key clients and members of staff. Acting as the first point of contact for the majority of queries for clients and staff in Sales Managers absence. Show less

  • Team Manager

    Jan 2015 - Mar 2021

  • Senior Relationship Manager

    Jan 2015 - Mar 2021

  • Sales Office Manager (Secondment)

    Sept 2014 - Jan 2015

  • Business Account Manager

    Apr 2013 - Sept 2014

  • PA to Sales Manager

    Sept 2011 - Apr 2013
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  Health Assured

  Mar 2021 - now

  Corporate Relationship Manager