NOUR HASSAN

Experience

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  Car World Rent a Car - Egypt

  Mar 2001 - Aug 2004

  Marketing and customer service

  Accomplishments: • Receive customers, view all available services, and direct them to choose the appropriate service for each of them• Managing the for processes renting cars and marketing by ensuring effective use of resources and skills .

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  "SAFE" limousine- Rental cars

  Nov 2005 - Oct 2008

  Branch Manager

  Accomplishments: • Handling multi brand operations renting cars and solve all customer issues and work to meet their needs • Agreement and negotiation with insurance companies and following up on maintenance and repair work for damaged cars in Auto service centers• Managing the operations marketing advertising and promotions for pan UAE.

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  Foreman Garage - Dubai

  Dec 2008 - Nov 2011

  AUTO SERVICE CENTER MANAGER.

  Accomplishments: • Acted as first point of assessment for service center activities and to determine what issues to refer to chairman• Provided leadership in the development and implementation of a strategic business plan to fulfill service center goals and objectives related to expanding the business.• I succeeded in building and leading and training and support team work on target achievement Revenue, Growth and Profitability.

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  Crazy Car for Used Cars and Rent a Car - Egypt

  Jun 2012 - Nov 2014

  Owner

  Accomplishments: • Sports and classic car rental• Buying and selling used passenger cars and commercial vehicles.

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  Everything general trading L.L.C

  Apr 2015 - May 2017

  Auto Service and Maintenance Center Manager

  Accomplishments: • Manage Auto maintenance Center and technicians, and follow up on repair checks to determine the daily tasks and activities of each individually.• Provide radical solutions to frequent maintenance errors and provide best quality improvement method to avoid Customers complaints • Manage spare parts inventory and procurement and equipment and following up on the completed maintenance work according to Agreed schedule.

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  Laith Al Obaidi Group

  Aug 2017 - Jun 2020

  Manager department of maintenance, used cars at LAITH AL OBAIDI GROUP

  Group authorized agent FCA (FIAT - CHRYSLER) in IRAQ & (Hyundai - Kia) in JORDAN(Passenger Cars & Commercial Vehicles& Heavy trucks) · Accomplishments: • Handling various markets, Generating New Business, Key Account Management, Strategy Planning and Execution, Procurement of vehicles according to the needs, Negotiation, Receivables, Logistics, suppliers Retention in UAE and other countries.• Managing the processes for Used Cars sales and marketing by ensuring effective use of resources, skills and expenditure in market research, advertising, promotions, tenders, and contracts with focus on Revenue generation, Growth and Profitability which exceeded the size of expectations in light of the conditions of the Corona virus Show less

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  AL HORANY AUTOMATIC GEAR L.L.C

  Aug 2020 - Jan 2022

  DUBAI BRANCH MANAGER IN Al HOORANI AUTOMATIC GEAR

  Accomplishments: • Specialist in solving all problems automatic transmission (A/T - CVT - DSG) and all types of (VALVE BODY-TCM- CONVERTER)• Restructuring the branch and implement appropriate strategies to improve various processes and tasks for the work team, whether technicians, administrators or spare parts sales to achieve better performance and gain the trust of customers.• Managing a business plan which includes focus on Revenue generation, Growth and Profitability based to target new customers.• Achieved results from 100 % volume target in first quarter of annual plan of 2021. Show less

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  MANAR ALKHALEEJ HOLDING

  Mar 2022 - Jun 2023

  Auto Maintenance Center Manager for all group companies in UAE at Manar Al-Khaleej Holding Company

  Accomplishments:• Management and development And succeeded in converting it from a workshop to an integrated maintenance center for vehicles and heavy trucks for service and repair of group vehicles fleet and receives all types of vehicles form other companies.• It succeeded in selecting and training a team of technicians and supervisor to deal professionally of vehicle maintenance problems inside garage and all emergency malfunctions on the road.• Establishing an system to manage the movement of vehicles fleet and the stock of spare parts link all group companies to the maintenance center for easy service provision.• Agreement was contracted with insurance companies to conclude new deals. Show less

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  Automotive Garage

  May 2023 - now

  Owner and CEO