Sarah Longley

Experience

• 

  Azure Cafe

  Jun 2006 - Aug 2015

  Server

  Working in food service is and always will be one of my most valuable career experiences, teaching me fundamental skills in organization, time management, business, and customer relations, while fostering a passion for good food and wine.

• 

  PowerReviews, a 1WorldSync Company

  Jun 2008 - Jun 2009

  Copy and Marketing Intern

  Startup consumer reviews platform with both their own dedicated review site and white labeled efforts for larger retailers such as SearsCollaborated on a team to boost monthly website traffic by 83% through SEO, link building, forum submissions, and paid search, while optimizing the website with over 350 faceted landing pages for improved search engine recognition.

• 

  Conde Nast

  Jun 2009 - Aug 2009

  Sales and Promotions Intern

  Contributed to the development of over 15 sales proposals, managed a design blog for the Architectural Digest Greenroom at the 61st Annual Primetime Emmy Awards, and organized venue information files for nine major cities while establishing debriefing protocols for future events.

• 

  The VIA Agency

  Feb 2011 - Apr 2014

  Media Planner

  Developed and implemented innovative media strategies, working closely with sales partners to evaluate market opportunities and continually optimizing campaigns against established metrics for success.

• 

  Gulf of Maine Research Institute

  Apr 2014 - Oct 2015

  Develop and implement innovative event experiences in collaboration with the Development team, managing strategy and execution for over 40 annual events.

  • Events and Data Specialist

    Apr 2015 - Oct 2015

  • Development Coordinator

    Apr 2014 - Apr 2015
• 

  Vets First Choice

  Oct 2015 - Jan 2019

  Streamlined B2B Training team workflow by identifying gaps and redundancies, while conducting thorough research on current and upcoming designs to pinpoint points of friction within the application. Created and maintained customer Knowledge Base. Developed and organized customer Resource Center and in-app training tools to improve access to self-service information, grow product engagement, and relieve call volume for internal support teams. Part of the founding sales class for veterinary industry start up, aiding in development of sales, customer success, and training organization's structure, culture, and processes.

  • UX Researcher

    Oct 2018 - Jan 2019

  • User Engagement Specialist

    Apr 2018 - Oct 2018

  • Account Manager

    Apr 2016 - Apr 2018

  • Associate Account Manager

    Oct 2015 - Apr 2016
• 

  Covetrus

  Jan 2019 - now

  Product lead for B2B Customer Experience, Go To Market strategy, and Sales Enablement, with expertise in self-serve onboarding and a focus on building trust among stakeholders and users. Led the rebuild and transformation of our legacy prescribing system, solving key customer pain points, and enhancing pharmacy and legal compliance. Planned and executed roadmap strategies, contributing to the development and optimization of a comprehensive prescribing platform, improving user experiences, and streamlining veterinary workflows.

  • Group Product Manager, Practice Experience

    Jul 2023 - now

  • Senior Product Manager

    Apr 2021 - Jul 2023

  • Product Manager

    Jan 2020 - Apr 2021

  • Business Analyst

    Jan 2019 - Dec 2019