
Lori Johnson CDM,CFPP

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About me
Experienced Food Services Manager with a proven track record of successful management of personnel and food operations. Highly motivated and organized with exceptional team building skills..
Education

Assumption College
-Bachelor of Applied Science (B.A.Sc.) Business Administration and Management, General
Community College of the Air Force
-Associate of Science (A.S.) Fitness, Recreation and Services Management
Johnson & Wales University
-Associate's Degree Culinary Arts/Chef Training
Experience

Morrison Healthcare
Jan 2007 - Jan 2014Responsible for overall patient meal service operations including tray-line, patient menu orders and delivery, scheduling and training of hourly staff, sanitation and upholding compliance to corporate, federal and state healthcare food service standards. Performed a variety of duties that included, the planning, layout and supervision of special events, built collaborative relations with clients, vendors, Executive Chef and Director of Food Service. Maintained payroll records and cash controls for four retail outlets. Mentored new employees, provided 'on the job' training to existing team members and ensured that the team was supported in their day to day work activities. Managed and controlled the activities of a multi-million dollar food service purchasing budget. Ensured food, beverages and paper goods were bought at the most competitive price and delivered on time for production. Established strategic relationships with key suppliers who were aligned with department needs. Identified new suppliers. Fostered close working relationships with associated departments within the hospital. Continually improved purchasing methods to drive down external spend.
Patient Services Manager
Apr 2013 - Jan 2014Retail Manager
Mar 2011 - Apr 2013Purchasing Manager
Jan 2007 - Mar 2011

Chartwells Higher Education Dining Services
Aug 2014 - May 2018Responsible for planning and managing food service for the board operation. In conjunction with direct reports, develop strategic operations plans aligned with the client's mission, vision, and objectives to include sustainable practices while balancing the fiscal constraints of the operation. Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, and labor management. Ensure that local, state and federal government requirements for food safety and sanitation levels are met. Show less
Director of Resident Dining
Mar 2016 - May 2018Director of Residential Dining Services
Aug 2014 - Mar 2016

The Overlook Retirement Community and Health Center
Mar 2018 - Apr 2023Manager of Dining ServicesSupported the Director of Food and Nutrition Services in leading and developing the Culinary Service Team to provide excellence in service to meet and exceed resident and customer needs throughout the dining venues at The Overlook. Implemented effective training and service leadership in long-term care dining, restaurant dining and catered events. Orchestrated staffing necessary to deliver up to 600 meals daily in multiple venues in an efficient, safe, sustainable and wholesome way. Worked to ensure that food service team members had the effective resources to enable their collective success and consistently provided the Overlook community with their nutritional and social needs. Show less

COMMONWEALTH OF MASSACHUSETTS-DMH
Apr 2023 - nowSupervisorOversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standardsInspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of production kitchen Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc.Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Show less
Licenses & Certifications
- View certificate

Overview of Nutrition Concepts & Medical Nutrition Therapy
UF Office of Professional and Workforce DevelopmentJun 2023 - View certificate

Sanitation, Safety, & Business Operations in Foodservice Management
UF Office of Professional and Workforce DevelopmentDec 2022 - View certificate

Overview, Personnel, & Communications in Foodservice Management
UF Office of Professional and Workforce DevelopmentJul 2022 
ServSafe Food Protection Manager Certification
National Restuarant AssociationMar 2021.webp)
Certified Dietary Manager, Certified Food Protection Professional (CDM-CFPP)
Association of Nutrition & Foodservice Professionals (ANFP)Jan 2024.webp)
Foodservice Management Professional
National Restaurant Association Educational Foundation (NRAEF)Nov 2014
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