Deep Enrich
Rahul Raval
Information Technology Support Engineer
612 followers
Dubai, United Arab Emirates
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About me
IT Service Desk Manager at Oldendorff Carriers GmbH & Co. KG | IT Support, Service Management
Education
Gujarat University
2012 - 2015Bachelor's degree Computer Programming, Specific Applications
Sardar Patel University, Vallabh Vidyanagar
2015 - 2017Master's degree Information Technology
Experience
Gujarat Infrapipes Pvt. Ltd.
Mar 2017 - Mar 2018Information Technology Support EngineerI was working as a IT Support Engineer.
Sutherland
Oct 2018 - May 2019Desktop Support EngineerI was working as a Desktop Support Engineer.
HDFC Bank
May 2019 - Jan 2020Desktop Support Engineer (L3)I was working here as a Desktop Support Engineer(L3)
ABB
Jan 2020 - Aug 2022Information Technology Support EngineerI was working as an IT support engineer.
Oldendorff Carriers GmbH & Co. KG
Aug 2022 - nowIT Service Desk Manager
Licenses & Certifications
- View certificate
IT Service Desk: Service Management
LinkedInSept 2024
- View certificate
ITIL® v4 Foundation Certificate in IT Service Management
AXELOS Global Best PracticeJan 2024 - View certificate
Microsoft 365 Certified: Fundamentals
MicrosoftMay 2023
Volunteer Experience
Knowledge Specialist
Issued by Industrial Training Institute (iti) on Jun 2010
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