Sarah Feiertag

Experience

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  Manpower

  May 2000 - Aug 2017

  Managed the support infrastructure for client onsite management teams across North America representing 130 clients, 200 client sites and over 350 management staff.Executed client site reviews and consulted on contingent labor process improvement activitiesAwarded a Service in Excellence award in 2016 for a 2015 client six sigma project that resulted in a reduced safety rating of 6.75 to 2.00 within 6 monthsConsulted with hiring managers and clients on operations strategy and process improvement including; resource scheduling and planning, associate retention/turnover, cost savings initiatives, candidate sourcing, onboarding, new hire training, team structure, compensation, bonus structure, attendance tracking, safety training enhancements, employee engagement, employee and client surveysLed work streams through an organizational change initiative including; new role creation, process documentation, developed and facilitated training for new rolesRepresented the U.S. in a global onsite management project whereby all onsite management best practices were shared and documented to create a global playbook to guide countries in building a similar client service modelInterviewed, hired, onboarded, trained new management staffHosted, wrote, and facilitated ongoing best practice learning sessions for onsite staff across North AmericaDeveloped onsite management sales strategy, RFP response, and participated in client sales meetings Show less Led North American client and program implementations with varying degrees of complexity. Worked with all levels within client organizations to ensure understanding of business objectives and drive compliance to client business goals and needs. Partnered with internal project owners and business workstream owners. Drove workstream progress to achieve project milestone and timeline success. Created and maintained business requirements, project plans, project charters, issues logs, action logs, and documented process. Ran all meetings ensuring each workstream had full understanding of business goals, drove deadlines, maintained a sense of urgency, and acted as a liaison between the business and client project teams. Show less

  • Manager - Onsite Center of Excellence

    Jul 2012 - Aug 2017

  • Project Manager - Implementation

    Jun 2011 - Jul 2012

  • Project Professional - Implementation

    Jan 2008 - Jun 2011

  • Branch Manager

    Jun 2005 - Jan 2008

  • Onsite Account Manager

    May 2000 - Jun 2005
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  SIXCEL

  Aug 2017 - Jul 2019

  Sr. Business Analyst

  Applying twenty years of enterprise staffing experience toward operational system efficiency. Consult on and implement the right technology allowing clients to realize process efficiency so sales and recruiters alike can focus on revenue generating activity.ATS (applicant tracking system) implementation (erecruit) including process review, design and documentation, risk analysis, configuration, testing Staffing vendor analysis, selection and managementSystems and business process integrations Show less

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  Manpower

  Aug 2019 - Jul 2021

  Client Principle

  Owned continuous improvement and client satisfaction at 11 manufacturing sites across the U.S. in a fast-paced, high-demand environment. Manage a full P&L including cost maintenance through a significant growth cycle. Drove cost management, process efficiencies, enhanced training, and team collaboration resulting in cost savings and record growth for an enterprise size client. Built a strong partnership with my client to enhance site efficiencies in; staff planning, recruitment, and staff care. Continuously developed strategic plans for enhanced data analytics and service delivery. Led a U.S. based site management team of 32+.Significant achievements: reduced costs by 9%, significantly improved revenue and GP. As a result, awarded ManpowerGroup's prestigious 2020 Circle of Stars Award, earned by the top 4% in the organization. Show less

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  Cielo Talent

  Jun 2021 - now

  Dynamic and results-driven recruitment leader with experience guiding high-performing talent acquisition teams. Adept at optimizing recruitment processes to enhance efficiency, attract top talent, and drive business success. A strategic partner who fosters strong client relationships, ensuring tailored hiring solutions that align with organizational goals. Known for people leadership, fostering a collaborative and motivated team culture while upholding trust and integrity. Goal-oriented and committed to delivering exceptional hiring outcomes that fuel company growth and success. Show less Managed change throughout the client partnership lifecycle, from implementation to full stabilization in daily operations. Leveraged subject matter expertise to ensure new resources were aligned and executing consistently. Drove continuous improvement while maintaining a strong focus on client satisfaction and operational excellence. Led the development and delivery of team training to enhance efficiency, ensure compliance, and elevate service standards, resulting in improved overall client satisfaction. Show less

  • Client Services Director

    Oct 2023 - now

  • Director - Partner Success

    Jun 2021 - Oct 2023