Leanda Flower

Experience

• 

  Kingswood Borough Council

  Aug 1992 - Jan 1993

  Estate Action Project Officer

  Development and delivery of capital works, estate improvements in consultation with residents, stakeholders to address physical, environmental and management factors.

• 

  South Gloucestershire Council

  Apr 1993 - Aug 1998

  Managing the Housing Needs Service: provision of homelessness services, housing advice, management of Housing Register and allocation of social housing. Introduction of alternative housing options, working with landlords and agencies, private sector leasing. Management and delivery of operational services to tenants of Council housing.Management of Housing Team and Scheme Managers (Older Persons' Services).Management of Housing Maintenance Service.Strategic planning.Change management including compulsory competitive tendering (CCT).

  • Housing Needs Manager

    Oct 1996 - Aug 1998

  • Area Housing Manager

    Apr 1993 - Oct 1996
• 

  Carr Gomm

  Aug 1998 - Jan 2004

  Area Business Manager

  Business growth - development of new capital and revenue services from concept through to management including two Young Persons' Housing Schemes; Floating Support Services for people with mental health and complex needs which were awarded an excellent rating for the first year of operation.Change management - managed dispersed teams of Housing Support staff and restructured local service delivery.

• 

  Bristol Churches Housing Association

  Jan 2004 - Jan 2006

  Head of Care & Support

  Strategic planning and operational management for the Care & Support Service in the South West Region. Management of Individual Support staff team (approx 50 people).Services included supported and sheltered housing, floating tenancy support, specialist hostels, training and education, agency managed services.New business and contract management.

• 

  Places for People

  Jan 2006 - Aug 2007

  Support Manager

  Strategic planning and operational management of Individual Support Services in the south west region.Responsibilities as per Head of Care & Support role.

• 

  Penwith Housing Association

  Aug 2009 - Sept 2010

  Supported Housing Manager

  Strategic and operational management of the Supported Housing Service including housing and support services for older people and homeless young parents. Management of a team of 23 staff, including two Service Managers. Organisational lead for a successful partnership pilot (Individual Living Service) to find new ways of supporting older people.I ensured compliance and successful inspections for commissioned services.Change management.

• 

  DCH - Devon and Cornwall Housing Ltd

  Sept 2010 - Jan 2016

  Engagement Manager

  Responsible for delivery of DCH’s Community Investment Strategy across Devon & Cornwall - community development work within communities to unlock their skills and assets to benefit their families, neighbours and communities.Engagement of residents in governance and service improvement at a strategic and local level.Work with partners and other key stakeholders to develop and deliver business opportunities.

• 

  LiveWest

  Jan 2016 - now

  Community Investment & Engagement Manager

  Delivery of DCH's Community Investment Strategy: community development - work with communities to unlock their skills and assets to benefit their families, neighbours and communities.Work with partners and other key stakeholders to develop and deliver business opportunities.Introduction of the ‘WorkHub’, a new service which is helping residents build skills and gain employment.