S A T R I A H A M D Y

S A T R I A H A M D Y

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location of S A T R I A H A M D YIndonesia

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  • Timeline

  • About me

    JuMaNa Restaurant + Bar Manager | Tamarind Restaurant Manager

  • Education

    • LP3I

      -
    • LP3I

      1998 - 2000
      Diploma Hotel and Tourism
  • Experience

    • Star Cruises

      Jan 1999 - Sept 2001
      Waiter
    • The Datai Langkawi

      Apr 2004 - Aug 2008
      Waiter
    • JW Marriott

      Sept 2008 - Jan 2013
      Supervisor
    • Sofitel

      Aug 2013 - Jan 2015
      Assistant Restaurant Manager
    • Banyan Tree Hotels & Resorts

      Jan 2015 - now
      Restaurant Manager

      •Ensuring high standard of food and beverage service.•Ensuring safety and healthy procedures.•Responsible for recruiting, training and developing restaurant staff.•Dealing and resolving restaurant complaints.•Organizing daily schedule.•Maximizing all business opportunities to drive sales.•Communicating with kitchen staff to ensure efficient food service.•Ensure food quality and 100% guests satisfaction.•Conduct staff performance appraisal, discipline action, motivate, and trains•Providing P&L reports.•Ensure food quality and 100% customer satisfaction.•Monitoring sales. Show less

  • Licenses & Certifications

    • JW Wine Ambassador

      JW Marriott
      Jan 2012
  • Honors & Awards

    • Awarded to S A T R I A H A M D Y
      Manager of Quarter (Q3) Banyan Tree - Ungasan, Bali 2016
    • Awarded to S A T R I A H A M D Y
      Associate of the Month JW Marriott Medan Aug 2011
    • Awarded to S A T R I A H A M D Y
      Associate of the Month JW Marriott Apr 2011
    • Awarded to S A T R I A H A M D Y
      Associate of the Month JW Marriott Dec 2010
    • Awarded to S A T R I A H A M D Y
      Associate of the Year JW Marriott Dec 2010
    • Awarded to S A T R I A H A M D Y
      Employee of the Month The Datai Langkawi Oct 2007
  • Volunteer Experience

    • Volunteer, Aceh Recovery for Post-Tsunami

      Issued by Norwegian Refugee Council on Mar 2005
      Norwegian Refugee CouncilAssociated with S A T R I A H A M D Y