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S A T R I A H A M D Y

Waiter

117 followers

Indonesia

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Timeline
About me
JuMaNa Restaurant + Bar Manager | Tamarind Restaurant Manager
Education
- LP3I
  -
- LP3I
  1998 - 2000
  Diploma Hotel and Tourism
Experience
- Star Cruises
  Jan 1999 - Sept 2001
  Waiter
- The Datai Langkawi
  Apr 2004 - Aug 2008
  Waiter
- JW Marriott
  Sept 2008 - Jan 2013
  Supervisor
- Sofitel
  Aug 2013 - Jan 2015
  Assistant Restaurant Manager
- Banyan Tree Hotels & Resorts
  Jan 2015 - now
  Restaurant Manager
  •Ensuring high standard of food and beverage service.•Ensuring safety and healthy procedures.•Responsible for recruiting, training and developing restaurant staff.•Dealing and resolving restaurant complaints.•Organizing daily schedule.•Maximizing all business opportunities to drive sales.•Communicating with kitchen staff to ensure efficient food service.•Ensure food quality and 100% guests satisfaction.•Conduct staff performance appraisal, discipline action, motivate, and trains•Providing P&L reports.•Ensure food quality and 100% customer satisfaction.•Monitoring sales. Show less
Licenses & Certifications
- JW Wine Ambassador
  JW Marriott
  Jan 2012
Honors & Awards
- Awarded to S A T R I A H A M D Y
  Manager of Quarter (Q3) Banyan Tree - Ungasan, Bali 2016
- Awarded to S A T R I A H A M D Y
  Associate of the Month JW Marriott Medan Aug 2011
- Awarded to S A T R I A H A M D Y
  Associate of the Month JW Marriott Apr 2011
- Awarded to S A T R I A H A M D Y
  Associate of the Month JW Marriott Dec 2010
- Awarded to S A T R I A H A M D Y
  Associate of the Year JW Marriott Dec 2010
- Awarded to S A T R I A H A M D Y
  Employee of the Month The Datai Langkawi Oct 2007
Volunteer Experience
- Volunteer, Aceh Recovery for Post-Tsunami
  Issued by Norwegian Refugee Council on Mar 2005
  Associated with S A T R I A H A M D Y

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