
Heather Baker
Student Success Assistant

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About me
Transforming B2C entrepreneurs' business ideas into marketable LinkedIn and Instagram strategies. I'll engage your target audience and grow your followers, leading to more sales 🦄
Education

University of Wyoming
2014 - 2018Bachelor of Arts - BA, Communication, General SeniorActivities and Societies: Alpha Kappa Psi; Service, Leadership, & Community Engagement; Intramural Soccer • Consistently on the Dean's list for high academic achievement. • Raise private funds for the University of Wyoming as a Cowboy Caller.• Academic Success Tutor on campus for sociology and communication.

University of Wyoming
2018 - 2020Master of Arts - MA Communication and Media StudiesAnalyzed ways to implement an online curriculum for people in Nigeria. Research involved learning about Nigerians' desire to access online learning materials, ways that they already access online learning materials, and potential barriers to accessing online learning in Nigeria. Studied with the belief that the more groups who are underrepresented that receive access to education, the greater the opportunity for global innovation and advancement.
Experience

GEAR UP
Jun 2016 - Sept 2017Student Success Assistant• Promoted youths’ active citizenship in Laramie by encouraging local volunteerism and job site visits.• Created educational links between youth and parents by setting academic goals and following youths’ action plans.• Outlined expenditures, up to $500, for events using Microsoft Excel spreadsheet.

Walt Disney World
Jan 2017 - May 2017Retail Salesworker• Sold several merchandise products to Disney Vacation Club and other guests at Disney's Old Key West Resort.• Interacted with 30+ guests per shift with diverse backgrounds.

Private Practice Tutor
Jul 2017 - Dec 2018Private TutorDeveloped and taught private lesson plans to meet youth’s reading, comprehension, spelling, and grammatical needs.

University of Wyoming
Sept 2017 - Jan 2019Taught 30 undergraduate students how to write in AP style and received student interaction ratings of 4.9/5 and an overall rating of 4.5/5 on course evaluations. Cold called alumni to raise $10,000+ annually for campus colleges, scholarships, and the athletics department. Connected University of Wyoming students, faculty, and staff to SLCE using social media, weekly emails (example below), and event booths. Improved SLCE webpage design.
Graduate Teaching Assistant
Aug 2018 - Jan 2019Cowboy Caller
Sept 2017 - Jan 2019Marketing Coordinator
Sept 2017 - May 2018

Walt Disney World
May 2018 - Jul 2018Attraction Cast MemberStar Tours The Adventure Continues Attraction Cast Member: maintained and controlled ride operations during visitor hours for 1000+ guests a day while delivering Fortune 100 company-level customer service!

Wyoming Office of Tourism
Jan 2019 - Jan 2020Communications Senior CoordinatorI took charge of Wyoming's largest social media campaign, #ThatsWY, spanning across X (formerly Twitter), Facebook, and Instagram from February 2019 to January 2020.Through engaging content and strategic outreach, I successfully showcased Wyoming's unique charm and attractions to a diverse online audience.I assisted with coordinated media initiatives like Sports Illustrated Swimsuit Edition, resulting in extensive coverage of southeast Wyoming in their highly anticipated July issue, and... ...The Washington Post, resulting in comprehensive coverage of Cheyenne, Wyoming in an article titled "Things to do in Cheyenne," amplifying the city's attractions and activities to a broader audience (examples below).I played a pivotal role in the production of the 2020 Wyoming Official Travel Guide, co-editing over 130 pages for both digital and hard-copy versions. This collaborative effort ensured that visitors had access to comprehensive and engaging information about Wyoming's attractions, accommodations, and activities.And I also wrote some pretty fun blogs for TravelWyoming.com, including one about a sweet little creature called the Jackalope that gets used annually on April Fool's Day (below). Show less

University of Wyoming
Jan 2020 - Nov 2022UWAA's digital engagement strategic target? 🎯 To extend reach, deepen connections, and inspire a wave of philanthropic support for UW Foundation initiatives.At the heart of our strategy lay the power of storytelling, brought to life through monthly video updates shared via YouTube and Salesforce Marketing Cloud (example below).Recognizing the pivotal role of social media in shaping modern connections, I crafted a comprehensive strategy for consistent engagement across Instagram, Facebook, and LinkedIn, built off the foundation of my colleagues' project management.I also oversaw the operations of UWAA's digital engagement internship program, nurturing the talents of 2 budding strategists who breathed life into our website and social media channels.Outside the digital world, I wrote and edited over 40 pages of AlumNews magazine content per year (examples below). Show less What began as a simple metric and growth target initiative evolved into a robust corporate engagement endeavor and it all started with......my establishment of a cross-departmental database to track employer interactions on campus.In my role, I meticulously managed a diverse portfolio of 60 companies, resulting in the creation of annual internship opportunities for the College of Arts & Sciences, alongside over 500 unique engagement opportunities. In collaboration with my peers, I co-created "When Cowboys Call, We Answer," a program dedicated to providing career services to 100% of the university's 2020 graduates seeking employment (press release below). Additionally, I introduced the Management Conference & Exhibition program to campus, resulting in employment offers for 100% of participating students.I also continued investing in personal development, obtaining my master's in communication and a certification in Inclusionary & Global Leadership to refine my leadership skills in managing a diverse staff (certificate below). Show less
Senior Digital Engagement and Communication Coordinator
Feb 2022 - Nov 2022Senior Employer Engagement Program Coordinator
Jan 2020 - Feb 2022

Ben Greenfield Life, LLC
Nov 2022 - nowStepping away from my full-time position at Ben Greenfield Life and pursuing my entrepreneurial dream felt terrifying.So I jumped at the opportunity to rejoin the team in my new capacity as a solopreneur.What's happened to the company's social media presence since rejoining?Impressions - ⬆ 13%Engagements - ⬆ 6.5%Link Clicks - ⬆ 73%Traffic back to site - ⬆ 382%Not too shabby. Oh! And they've requested my services for an even bigger project...More details coming in fall 2024. Show less Look out world, I'm officially a manager!Transitions in responsibilities include:🌸 Upgrading from data recording to data analysis, which guides strategic decisions that align with business priorities🌸 Becoming a leader who tweaks social strategy in real time to increase social media key performance indicators🌸 And managing teams who create, curate, and publish organic social media contentOk, so in terms that don't sound like marketing mumbo jumbo, I leveled up into positions of strategy and oversight versus just creation.Following is one example of how my leadership literally 'paid off' for the company:Scene: December 2023 Character: An aspirational young woman at her laptop Theme: Leading a social media campaign for our partnerships business unit Plot: Data analysis, content briefing, content creation, partnership coordination, schedulingConflict: Desiring an increase in affiliate income Climax: Driving followers to Limitless Life Nootropics' webpageResolution: Earning $20,000 from my one-week campaignIn the words of our Senior Sales Manager, "Total peptides income was around $20K affiliate earnings - so the campaign definitely popped off!"😀 Show less In a bustling digital landscape, where every click counts and every scroll matters, I grew Ben Greenfield's Instagram presence by 11,000 followers in just 133 days.But that was just the beginning.I captivated over 600,000 followers across Instagram, Facebook, X (formely Twitter), and Gettr.Of course, success never comes without collaboration. Together with the department director, we revolutionized social planning, seamlessly integrating platforms like Google Docs, Asana, Gmail, and Slack. The result ➡️ a swift flow of posts and efficiency that rippled through our entire department.Beyond the social realm, I found myself co-leading in our Culture Crew, championing initiatives like our internal Book Club and Affinity Meetings. Success is never just about growing an online presence; it's also about nurturing a community, both within and beyond digital borders. Show less
Director of Content
Aug 2024 - nowSocial Media Contractor
Mar 2024 - Aug 2024Social Media Manager
Nov 2022 - Feb 2024Social Media Specialist
Nov 2022 - Nov 2023

Love First Homes
Oct 2023 - nowSocial Media Expert, Director of Imagination, and Co-Owner
Imagine Enterprise Solutions
Oct 2023 - nowCo-Owner, Social Media Director, and Content Creator"Social media doesn't make sense." ➡️ "I understand strategies to grow and engage my followers.""I waste so much time for so little return." ➡️ "Heather saves me time writing captions and creating visuals."Planning your social media presence does not have to feel frustrating or confusing. Instead......Develop a deep understanding of your target audience...Show up on the right platform(s)...Incorporate platform-specific knowledge into your digital marketing strategy...Create impactful, educational content...Generate a clear lead funnel that converts social media followers into consumers!Achieving a successful marketing plan starts with social media, and I will help you.So far, I've worked with brands like Ben Greenfield Life, the Wyoming Office of Tourism, and the University of Wyoming Alumni Association to develop an engaged social media presence.Send me IMAGINE in a chat and we'll discover your platform possibilities together!Or visit my scheduler and book a call right away: https://heatherimaginedsocial.hbportal.co/public/SMMServices/1-Schedule_an_intro_call Show less
Licenses & Certifications
- View certificate

What to Do When There's Too Much to Do (getAbstract Summary)
LinkedInMar 2020 - View certificate

EverTrue Donor Experience Certification
EverTrue Donor Experience CertificationJul 2021 
Disney Corporate Communication Course
The Walt Disney CompanyMay 2017- View certificate

Disney College & International Program Internship
The Walt Disney CompanyMay 2017
Volunteer Experience
Foster Parent
Issued by Laramie Animal Welfare Society on Jun 2020
Associated with Heather BakerService, Leadership, & Community Engagement Alternative Spring Break Leader
Issued by University of Wyoming on Oct 2017
Associated with Heather BakerService, Leadership, & Community Engagement Winter Break Volunteer
Issued by Amizade on Oct 2017
Associated with Heather BakerService, Leadership, & Community Engagement Alternative Spring Break Leader
Issued by Best Friends Animal Society on Oct 2015
Associated with Heather BakerService, Leadership, & Community Engagement Alternative Spring Break Volunteer
Issued by Amizade on Feb 2015
Associated with Heather BakerCommunity Service Coordinator
Issued by Alpha Kappa Psi on May 2015
Associated with Heather BakerYouth Volunteer
Issued by Laramie County Library System on Jul 2010
Associated with Heather Baker
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